Contact Detail Support
Company Name: Detail Technologies B.V.
About: Transform your iPhone into a professional video studio with Detail, the ultimate
AI video editor and camera app for content creators. Whether you're making
TikTok videos, YouTube vlogs, podcasts, Instagram stories, or livestream, Detail
has everything you need to create stunning video content without complicated
software or extra equipment.
Detail Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
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3 Most reported problems 😔💔
Horrible Synching
by Bnote1983
Synching takes entirely too long after remote recording. I record with guests for my podcast. There’s no way it should take 30 minutes to an hour to synchronize any size video. My videos are usually an hour long, and sitting there waiting for the video to synchronize shouldn’t be more than 5 minutes max. The app was causing my battery to overheat after 30 minutes, but I bought a fan, and haven’t had that problem since. My only issue now is the synchronizing. That is something that really need to be addressed. I gave 2 stars for ease of use. Would be 5 with better synchronization
New trying to figure it out.
by Sammie3013
I just started using it and trying to figure it out, so I gave it 2 stars for two reasons. One because the video additives and editing options for someone who has not agreed to a monthly subscription are lack luster and at the moment of this review offer no excitement about the app for me to justify the monthly cost. The second reason is again I literally just started looking though trying to select options for a video. Maybe after a little time tinkering around with it I’ll be able to change my rating.
I wish it worked :/
by TWVS2
Maybe my iPhone 11 is too old? 🤷🏻♂️ I want to use it to do reaction videos, but no matter how much I tinker with it, the background video always gets out of sync with when I stop and start it. I need to be able to stop and start it because I’m doing reaction videos to music. I canceled my subscription and uninstalled it, but I would LOVE for this app to work properly. Happy to change my review once it gets working.
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