YouUp Status

Last Updated on 2023-06-21 by Declan Gessel

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Common YouUp Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot YouUp app on iOS and Android devices. Solve all YouUp app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

YouUp iPhone Issues and Solutions

YouUp iOS app crashes, not working, errors
YouUp iOS app network issues
YouUp on iOS has black/white screen

YouUp Android App Issues and Solutions

YouUp has errors/crashing/not working
YouUp server network connectivity issues
YouUp has black screen

YouUp iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever YouUp app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix YouUp app crashes or not working on Iphone (iOS):

Close and restart the YouUp app on iPhone
Update YouUp app to the Latest Version for iOS
Uninstall and reinstall YouUp iPhone app
Update your iPhone to the latest iOS version

Fix YouUp on iPhone unable to connect to server/internet connection issues::

To resolve YouUp network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix YouUp black/white screen (blank screen) on iPhone:

Follow the YouUp iOS app troubleshooting guide Here →

YouUp Android App Issues and Solutions

Fix YouUp not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent YouUp app issues:

Force Stop the YouUp App
1. On android, goto "Settings" » click YouUp app. » click "Force Stop".

Update YouUp to the latest version on PlayStore

Clear YouUp App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "YouUp app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch YouUp.

Fix YouUp unable to contact server/ YouUp internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click YouUp » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got YouUp » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch YouUp on android.

Solve YouUp black/white screens issue on Android:

Follow the YouUp android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Declan Gessel, developers of YouUp.

About this app

Whether it's a loving message, a hilarious joke, or your funny friend shouting into the mic, this app replaces that usual groggy and anxious feeling with a more meaningful and personalized experience. Welcome to this app: the alarm app that lets you and your friends wake each other up with personalized audio messages. If your friend forgets to record an alarm, an audio will be drawn from their saved alarm library. When recorded, audios are required to reach a minimum volume threshold and are volume boosted when played. You’ll also see your friends’ reactions to the alarms they receive as well as the number of times they hit snooze. Say goodbye to your dreadful, boring old alarm sound. Worried you won’t get up? Wake up the right way with this app!