Contact Ditto Patterns Support
Company Name: JoDito
About: Ditto is the first-ever digital pattern projection system for home sewists.
Ditto combines digital projection with algorithmic intelligence to make patterns
paperless, customizable and adaptable to any body measurements in real time.
Ditto Patterns Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of JoDito
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Ditto Patterns Website
Privacy Policy: http://www.dittopatterns.com/privacy-policy.html
Developer: Ditto Patterns
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3 Most reported problems 😔💔
Ditto App/ Projector does meet expectation
by Devine Design
I purchased the Ditto projector 3 weeks ago and the first projector would not connect to WIFI and was required to use the warranty for replacement. Received the replacement Ditto Projector and it worked for 2 days and now the App will not connect to the Ditto Projector. This was an expensive mistake. The app only works with a mobile device this was disclosed prior to purchase. You can use a laptop to login to your account, browse patterns and setup your user profile and customize sizing for patterns however you can not access the patterns or projector. While using a mobile device the work space is too small and requires splicing the pattern to cut in more than one segment. The actual projector is a piece of junk and fails all the time.
Bottom line:
You pay for the projector and then you must pay over retail price for the patterns or pay for the yearly subscription and you will not own the pattern, it only downloads to the ditto site not your device. Most of the patterns will not even send to the projector therefore a limitation to what you can actually make. This product is poorly made and not worth the money. Only great in theory however there are too many bugs to be worked out. And there is a no return policy.
DO NOT BUY
by MAVANDENB
Horrible customer service will not respond. I loved my ditto until it stopped pairing with all devices son is very it savy he couldn’t figure it out said it was defected started looking into it this is happening to ALOT of people with the same horrible customer service totally disappointed I used this for my lively hood and through out all my paper patterns
Extremely Disappointed
by Stopall123
The pattern selections for the customizable patterns are unfortunately very unattractive. The app itself is not user friendly. For the cost I expected so much more. I would not recommend spending money on this overpriced, overhyped gadget.
Have a Problem with Ditto Patterns? Report Issue
Why should I report an Issue with Ditto Patterns?
- Pulling issues faced by users like you is a good way to draw attention of Ditto Patterns to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Ditto Patterns customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Ditto Patterns.
