Contact Screens 5 Support
Company Name: Edovia Inc.
About: Take control of your computers, wherever you are.
Screens 5 lets you remotely
access your Mac, Windows PC, Linux PC, or Raspberry Pi from anywhere—whether
you’re at home, in a coffee shop, or on the other side of the world.
Screens 5 Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Edovia Inc.
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3 Most reported problems 😔💔
Great app, Terrible Update Strategy
by Ninja_raptor
It’s really unfortunate to pay a decent amount for an application (Screens 4) just to have it lose support because they figured they can make more money by creating a whole new app (Screens 5) with a subscription and wildly expensive lifetime in-app purchase when it could have simply been an update to Screens 4…or at least allowed users who previously purchased to get a better deal than a discounted subscription…like a discount on the lifetime plan and some level of assurance that when Screens 6 comes out Screens 5 won’t be left behind like Screens 4. I’ll be looking for alternatives if Screens 4 stops getting updates (especially security updates).
I own Screens for multiple platforms and this move just makes me unhappy…and it appears that other’s feel the same way given some of the reviews.
No demo mode available
by Xpjrd0
I really wanted to try this out to connect to a Raspberry Pi. I’m happy with really short time window for evaluation, and initially pleased that it seemed to offer ability to test it. However, it’s an illusion, as you cannot test it for free without paying for first year subscription for it. Presumably you can cancel within 14 days. I have no reason to believe that Edovia is not totally ethical and great business, but too many times in the past I’ve found it is real hassle to get auto billings stopped under such circumstances. Screens might be a great product, but at $80/year it would have to be a stunningly good program for what it does. Unfortunately, the developer won’t let you discern that for free.
Wanted it to work!
by Bluejoken.stewart
I downloaded Screens and it's Connect app, including subscribing for a whole year. Turns out that with the routers that I use I couldn't get UPnP manual configuration to work. So, I couldn't add my computers to control them remotely. I wanted this to work so I could work remotely and login via VNC, while also having the opportunity to remotely access my parents' computer. It just didn't work and following the instructions from the support pages, I couldn't get it to work no matter what I tried. I feel bad for giving such a low rating, but I can do all of what the app allowed me to do for free with Apple's built in VNC Screen Share feature.
Have a Problem with Screens 5: VNC Remote Desktop? Report Issue
Why should I report an Issue with Screens 5: VNC Remote Desktop?
- Pulling issues faced by users like you is a good way to draw attention of Screens 5: VNC Remote Desktop to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Screens 5: VNC Remote Desktop customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Screens 5: VNC Remote Desktop.
