I paid for a yearly subscription. I was able to use the service on the first day. Second day a bunch of messages while attempting usage of the AI ASSISTANT that the service was unable to respond aand the company was attempting to "scale the system". They basically took my money and then didnt allow me to use their service anymore. AIChatBot became unusable , I updated, deleted, re-installed, checked my modem for cache backup, cleared the connection, and still AI Pal was running very slow . I believe they absconded with my payment and did not provide the service. I also believe that is illegal. I lost a lot of valuable, to me, information and cannot figure out how to retrieve any regenerated conversations or even if the conversations are accessible and/or saveable?