OnlineChat Status

Last Updated on 2024-05-25 by Nguyen Thi Kim Ngan

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Common OnlineChat Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot OnlineChat app on iOS and Android devices. Solve all OnlineChat app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

OnlineChat iPhone Issues and Solutions

OnlineChat iOS app crashes, not working, errors
OnlineChat iOS app network issues
OnlineChat on iOS has black/white screen

OnlineChat Android App Issues and Solutions

OnlineChat has errors/crashing/not working
OnlineChat server network connectivity issues
OnlineChat has black screen

OnlineChat iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever OnlineChat app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix OnlineChat app crashes or not working on Iphone (iOS):

Close and restart the OnlineChat app on iPhone
Update OnlineChat app to the Latest Version for iOS
Uninstall and reinstall OnlineChat iPhone app
Update your iPhone to the latest iOS version

Fix OnlineChat on iPhone unable to connect to server/internet connection issues::

To resolve OnlineChat network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix OnlineChat black/white screen (blank screen) on iPhone:

Follow the OnlineChat iOS app troubleshooting guide Here →

OnlineChat Android App Issues and Solutions

Fix OnlineChat not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent OnlineChat app issues:

Force Stop the OnlineChat App
1. On android, goto "Settings" » click OnlineChat app. » click "Force Stop".

Update OnlineChat to the latest version on PlayStore

Clear OnlineChat App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "OnlineChat app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch OnlineChat.

Fix OnlineChat unable to contact server/ OnlineChat internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click OnlineChat » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got OnlineChat » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch OnlineChat on android.

Solve OnlineChat black/white screens issue on Android:

Follow the OnlineChat android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Nguyen Thi Kim Ngan, developers of OnlineChat.

About this app

Voice Say Hi: Say hello by voice, make new friends, send voice, wait for the other party to reply, you will be able to start a formal chat. You can chat, sing or play various voice games in the chat room to make your life more interesting and rich. . You can invite your mutual friends to create a topic room and discuss your exclusive topic content in the room. . The other person may reply to you because of your nice voice or interesting way of chatting. . Any inappropriate content will be monitored 24 hours a day to provide a safe and pure chat experience.