Snowshoe Mountain Status

Published by Alterra Mountain Company on 2024-02-12

Welcome to Snowshoe Mountain, West Virginia's premier adventure destination.
Here at 4,848' we live by the rules of the mountain…sometimes that means
waking up early to catch first tracks or embracing a little mud on your
face…always it means answering loud and clear when the mountain is calling.

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Reported Issues: 1 Comments

By Paul Brady III 1 year ago

Everytime I ski Silver Creek, the app doesn't work. Why is that?

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Common Snowshoe Mountain Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Snowshoe Mountain app on iOS and Android devices. Solve all Snowshoe Mountain app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Snowshoe Mountain iPhone Issues and Solutions

Snowshoe Mountain iOS app crashes, not working, errors
Snowshoe Mountain iOS app network issues
Snowshoe Mountain on iOS has black/white screen

Snowshoe Mountain Android App Issues and Solutions

Snowshoe Mountain has errors/crashing/not working
Snowshoe Mountain server network connectivity issues
Snowshoe Mountain has black screen

Snowshoe Mountain iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Snowshoe Mountain app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Snowshoe Mountain app crashes or not working on Iphone (iOS):

Close and restart the Snowshoe Mountain app on iPhone
Update Snowshoe Mountain app to the Latest Version for iOS
Uninstall and reinstall Snowshoe Mountain iPhone app
Update your iPhone to the latest iOS version

Fix Snowshoe Mountain on iPhone unable to connect to server/internet connection issues::

To resolve Snowshoe Mountain network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Snowshoe Mountain black/white screen (blank screen) on iPhone:

Follow the Snowshoe Mountain iOS app troubleshooting guide Here →

Snowshoe Mountain Android App Issues and Solutions

Fix Snowshoe Mountain not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Snowshoe Mountain app issues:

Force Stop the Snowshoe Mountain App
1. On android, goto "Settings" » click Snowshoe Mountain app. » click "Force Stop".

Update Snowshoe Mountain to the latest version on PlayStore

Clear Snowshoe Mountain App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Snowshoe Mountain app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Snowshoe Mountain.

Fix Snowshoe Mountain unable to contact server/ Snowshoe Mountain internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Snowshoe Mountain » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Snowshoe Mountain » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Snowshoe Mountain on android.

Solve Snowshoe Mountain black/white screens issue on Android:

Follow the Snowshoe Mountain android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Alterra Mountain Company, developers of Snowshoe Mountain.

100% Contact Match

Developer: Alterra Mountain Company

E-Mail: [email protected]

Website: Visit Snowshoe Mountain Website

64% Contact Match

Developer: Citynet, LLC

E-Mail: [email protected]

Website: Visit Citynet, LLC Website

About this app

Access lift and trail status updates, local weather and mountain conditions, a digital trail map to track your on-mountain stats, and point-to-point walking directions around the mountain. We'll see you out there! Here at 4,848' we live by the rules of the mountain…sometimes that means waking up early to catch first tracks or embracing a little mud on your face…always it means answering loud and clear when the mountain is calling. Welcome to Snowshoe Mountain, West Virginia's premier adventure destination. SnowshoeMountain uses HealthKit and location services for tracking and replaying your runs on the trail map. Make the most of your time on the mountain with our new resort guide. Continued use of GPS running in the background can decrease battery life.