Nova Post Reviews

Nova Post Reviews

Published by on 2026-03-27

🏷️ About: Discover Nova Post: Your ultimate solution for international parcel delivery and tracking Nova Post is an all-in-one postal service for all your international parcel delivery needs. Our mobile app has been designed to streamline sending and receiving parcels.


       


Is Nova Post Safe to Use?

We Investigate the app owner's website (Novapost.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
98.9%

😎 Positive experience
1.1%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 1,014 combined software reviews.

Is Nova Post Safe?
Nova Post does not appear safe based on available data.
1.1/100

  Safety Analysis »»

Is Nova Post Legit?
Nova Post does not appear legitimate based on our analysis.
1.1/100



Read 10 Customer Service Reviews 😠💢

4.8 out of 5
App is not working

I wanted to register with Nova Post and track delivery but it’s just impossible. I entered USA phone number but confirmation number never came to my phone. I tried another number, the same problem. NovaPost is junk.

Увага! Стережіться!

В останньому оновлені розробник вбудував у додаток модуль стеження за діями користувача на смартфоні, про що сповіщає система iOS після запуску додатку після оновлення. Розробник буде бачити в тому числі вашу поведінку та використання інших додатків, історію перегляду веб сайтів. Незрозуміло для чого це Новій Пошті. Це велика помилка та по суті перетворення колись зручного додатку у смітник. Дякую, але згоду на стеження я не даю, додаток видаляю, будемо отримувати посилки старим добрим методом по смс.

App registration glitches

While attempting to register, I chose USA as the country for my contact number. However, the next registration screen displays the Canadian flag. This could be why the registration SMS code never arrived. This should have been worked out before releasing NovaPost to the public.

Can’t login

I got sms code, entered it, then it asks for password, entered it from Apple’s Keychain, then just - Error occurred!
And back me to the first screen, where I have to enter a password. Stupid developers.
Also, use SwiftUI dummies..

No iPad version

NovaPost launches in iPhone emulation mode. A big step down from the old app.
Just let me use NovaPost on my iPad in horizontal orientation!

Can’t login

I got sms code, entered it, then it asks for password, entered it from Apple’s Keychain, then just - Error occurred!
And back me to the first screen, where I have to enter a password. Stupid developers.
Also, use SwiftUI dummies..

Виталий Ткаченко

Новое приложение гораздо хуже старого, интерфейс интуитивно не понятен. Невозможно добавить новый номер ТТН, в старом приложении просто надо нажать знак плюс справа в верхнем углу. Я вернулся к старому приложению. Зачем было его выпускать вообще? Доработали бы старое, абсолютно правильно работающее приложение, если хотели добавить новую функциональность.

Не працює

Не грузить посилки на головному екрані, світиться прелоадер весь час.

Worked. Then broke.

Paid the shipping amount through NovaPost , it didn’t refresh. Contacted support. They told me to delete NovaPost and reinstall it. Wasted 30 minutes total.

Why don’t you hire a developer to add “pull down to refresh”?
Instead of wasting my time and other customers to reinstall and login again?

Or just have an English translation option in your main app instead of a buggy separate one?

Красиво и бесполезно

Разрабы пошли по современному тренду делать большие, красивые и бесполезные элементы управления в редизайне, когда привычные кнопки/пункты теперь нужно искать/листать/куда-то заходить. И даже главный экран тут бесполезный + привычное «потянуть вниз» для обновления не работает на списке посылок. Для обновления нужно потянуть верхнюю панель с ограниченным шагом хода.
Я пока посижу на старой аппке



Is Nova Post Safe? 🙏

Nova Post does not appear safe based on available data. JustUseApp Safety Score for Nova Post is 1.1/100.
This assessment is based on our NLP analysis of 1,014 user reviews. Combined with the app store average rating of 4.8/5.

Safety Analysis

77.8% of users say app is safe 👍
77.8%

16.7% of users say app is risky 🚨
16.7%

5.6% of users have some concerns ⚠️
5.6%


Is Nova Post Legit? 💯

Nova Post does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Nova Post is 1.1/100 .
This conclusion is based on analysis of 1,014 user reviews.

🔏 Privacy & Data Safety

Nova Post collected the following data from you:

  • Data Used to Track You:
    • Identifiers
    • Diagnostics
  • Data Not Linked to You:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data



How was your experience with Nova Post? Post a Review




Features

Experience the future of parcel delivery with Nova Post – ship, track and receive parcels with confidence and ease, both on and offline.

Nova Post simplifies parcel handling by allowing you to send and receive parcels through our secure parcel locker network.

Say goodbye to cash and card payments - Nova Post's integrated payment feature ensures secure online transactions, enabling you to pay for your shipping with ease and confidence.

Forget about wasting time in post office lines - we are transforming your local parcel locker into a convenient and efficient delivery hub.

Need to locate your nearest Nova Post office? Our integrated mapping feature provides real-time information on the closest branches.

  Contact Support
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