Contact iTranscribe Support
Company Name: Youdao (Hong Kong) Limited
About: Transcribe, Translate, Record, Search, Playback, Manage & Share in one app.
Download now for free.
iTranscribe Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Youdao (Hong Kong) Limited
Privacy & Terms:
https://inter.youdao.com/cloudfront/itransscribe-youdao/privacy.html
Can I trust iTranscribe app?
Protect your data and wallet. We investigate the developer's website (Itranscribe.itranscribe.co), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
2 Suggestions
by Moses Moses
iTranscribe’s only functional version is the paid version. I bought it. Yet the app never recognizes the purchase I made. It makes you have to purchase it again.. and again.. and again. Complete scam!
I wish you were more transparent from the get-go in the App Store about how much subscriptions cost. It would not be a deal-breaker for most people and would not prevent people from doing the three day trial.
Ultimately the real issue is that you have no way of restoring a purchase or recognizing a paid-for subscription. This is classic BAIT-AND-SWITCH.
Would like to try this app but…
by L-Roz
I just downloaded this app, signed up for the 3-day free trial and then somehow my iPhone Face ID didn’t recognize me. This happens to me a lot, don’t know about anyone else, but am curious especially in this case.
While I was getting up to get my iPhone Password to enter, somehow the message pops up and says something like “Congratulations. You have just signed up for the PRO version.” So now I’m wondering if I got myself into a jam and downloaded a scam app. So I got to the reviews and the first one I see was dated August 12th and read like this: THIS IS GOOD BUT IT’S NOT FREE, or something close to that.
Can anyone from this app’s dev team or accounting dept please explain this to me? Happy to try it for 3 days, but I was instantly unhappy to see how this all went and then that review. Thank you. Last detail on ratings.
I gave this only 1 star because I have not tried it yet and can’t rate something I haven’t used. When I went to submit my review it said I had to rate it. Found that to be a red flag, but okay, I’ll give it 1. If I find I love this app as I will edit this review or post a new one.
IDK how to use this
by It’s Me, Again
Won’t work! subscribed for pro version. I followed directions shared in the app- picked an audio file, clicked the three dots, clicked on transcribe by iTranscribe, picked English, it says uploading, and then nothing. I do it over and over again… nothing, just audio. No transcription. I then tried to send the file to my email, play from my computer and do live transcription to see if that would work… it recorded the conversation but didn’t transcribe… Please help! Im paying for the service but can’t use it and need it asap!! I sent an email to customer service… waiting
Have a Problem with iTranscribe - Audio to Text? Report Issue
Why should I report an Issue with iTranscribe - Audio to Text?
- Pulling issues faced by users like you is a good way to draw attention of iTranscribe - Audio to Text to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a iTranscribe - Audio to Text customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using iTranscribe - Audio to Text.
