Contact ReelShort Support
Company Name: NewLeaf Publishing
About: ReelShort is the next generation of HD streaming platform that changes the way
you watch and consume bite size content!
Tired of the same movies, TV shows
and paying for subscriptions that you really don’t use? ReelShort is here to
help! You do NOT need to pay any monthly fees to watch our content, pick what
you like and then pay as little as a dime per episode on our top hit shows!
First few episodes are ALWAYS free so yo.
ReelShort Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with ReelShort - Short Movie & TV. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact ReelShort - Short Movie & TV. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of NewLeaf Publishing
Read 22 Customer Service Reviews 😭😔💔
I had cancel my subscription in October, 2024 and as of today Novemeber2024 you have still been taking out money every week. I wou;ld like to have my money refunded to me. The subscription was expired/ended on October 4.
gostaria de contestar uma cobrança, sendo que era 7 dias grátis e cobrou o valor no meu cartão. como fazer pra reparar isso ?
Bonjour, je suis encore facturé alors que j'ai annulé mon compte, pouvez-vous faire le nécessaire s'il vous plaît.
I wish to cancel this service before my 7 day trial is up. I’m not interested in the purchase of the yearly subscription after seeing the poor quality content.
Hi Reel Short, I am wanting a refund of $59.98 because I was charged the amount after I had cancelled my first monthly subscription, and I had no idea that I was going to be charged the following monthly after getting the free trial. Please email me back and I will send evidence. Thanks, Zaden Akena Ward-Allen
I signed up for a subscription that comes with a 7 day FREE trial. Yet, the moment i signed, i was charged!!! This is deeply upsetting, and I really want my refund! I have not watched an episode and I am not intending to yet! Please do resolve this issue.
I paid for a subscription yet you still want me to buy coins to watch episodes. Please explain why this is?
I paid for 500 coins which cost $4.99 to watch Married at First Sight with my debit card. It charged me 2 times which is $9.98, was charged on my card. It would not let me continue to watch Married at First Sight. How can I watch this when it keep saying wait? I was just taken for $9.98.
I want this subscription canceled because it is not what it claims to be in 1 month 38 transactions have been made in my account where y'all have taken money I want my money back
I would like to cancel my subscription but there are no links to do so..
I saw a free trial so I accessed it says it will charge after a week but upon free trial access they charged me for 70qar, like what is this.
It wont let me cancel subscription .. there is only an option to pause payments and you can only do that 3 times. I want to cancel the subscription. said could cancel anytime
I paid to unlock an episode and my PayPal at 7:55 PM on 3/4/24 my account was debited immediately however the episode was never unlocked and plays the same 60 seconds over and over and takes me right back to the coin page where I have no coins. Your customer service just says office closed when I call.
I have made the payments. The money has been debited the same from my account. Why it is not showing in my account??
I just saw a charge of $24.99 to my credit card from ReelShort dated Feb 17, 2024. I don't remember purchasing anything at this time! What is this charge for??? Hope to hear from you soon! Thanks, Barbara Sherfey
Hi I have paid for coins that haven't shown up on app.
I paid for coins. $16.99 total. Coins haven’t shown up and this was yesterday. I want a refund!!! UID 74885716. The charge went thru on my Apple card
Was making me rewatch episodes I already watched and pay for that
Can you tell me why I'm being ask to pay after every 1 minute?
Not worth it
by Anonymoush2o
I downloaded this app because I love to read. Being a busy mom of 6, I do not have the time to sit and read a nice book so I thought “What the heck, why not?” You advertise that the app is free… To start off it is not. The app itself is free yes. But you all get paid double. So technically it is not. You have to watch ads in order to unlock new 1-2 minute video(you all get paid per person per ad) The reason they are 1-2 minute clips is because if you throw out a full episode, no one would really pay to get ads removed. They can just watch it and be done. Basically, promote the ad, every download pays the creator who then pays the promoter. (To my knowledge. I am not too familiar with how that works but money is being generated.) Now if you DO NOT want any ads, you have to PAY to remove the ads (Still getting paid). You’re breaking our pockets by filling yours. I get that bugs are being “fixed” but that’s really not the issue here. The issue is that for the amount of ads that we watch and the amount of time and money we spend on this “free app” we should be seeing WAY more than just 1-2 minutes. I refuse to watch anymore ads and as much as I want to see some of these amazing storylines, I cannot deal with these ads. Will definitely delete. I’ve had this app for a week. I gave it a shot. Not wasting anymore time.
This short story app has way too many bug
by Jen420becca
My first issue with this app it not story or how long or short they are it has to do with the free video option where if u watch 15 ads u get 15 episodes but tht is not even close to the truth, u will get a max of 10 episodes to watch, when u start watch the video make sure u count them, I watch the 1st one them it said I watch 2 free videos when I watch one it skips over number 2, 6, 9, 13, 15 too offer something and not follow threw or cheat people out of it is kinda on the f up side.
My second issue is the auto play never turn off even when u turn it off, I don’t like auto play cuz I might not want to watch the next episode at tht point in time to have to turn it off between every episode is ridiculous
My third issue is most of the video I watch only have sound but the following episodes have picture with the sound, it weird trying to assume wht going on without knowing wht going on, with some short story it hard it picture wht is going on without being able to see it
Waste of Time
by Craigsgirl1127
I’m not interested in watching a bunch of ads. I want to watch the stories. I don’t know if it is the case with all the stories but to only get through 6 sentences of dialogue between characters and then have to watch an ad to continue is a little ridiculous. I understand you need to make money to provide content and I don’t mind watching the ads, but you are calling yourself the next generation of streaming and comparing yourself to TV and other streaming services and it is just no comparison. I would rather pay a subscription fee to watch a full show than to have to watch an ad literally every 1-2 minutes. If the streaming industry had started out this way, it wouldn’t have lasted a week. Even free streaming services let you watch at least 15 minutes of a show before an ad. I can’t see this app being around for long unless you change your business model.
Have a Problem with ReelShort - Short Movie & TV? Report Issue
Why should I report an Issue with ReelShort - Short Movie & TV?
- Pulling issues faced by users like you is a good way to draw attention of ReelShort - Short Movie & TV to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a ReelShort - Short Movie & TV customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ReelShort - Short Movie & TV.
Stop Ridiculous Charges.
Prevent apps from taking your money without permission. Get a free Virtual Credit Card to signup for Subscriptions.
Get Started now →
