Contact ReelShort Support
Company Name: NewLeaf Publishing
About: ReelShort is the next generation of HD streaming platform that changes the way
you watch and consume bite size content!
Tired of the same movies, TV shows
and paying for subscriptions that you really don’t use? ReelShort is here to
help! You do NOT need to pay any monthly fees to watch our content, pick what
you like and then pay as little as a dime per episode on our top hit shows!
First few episodes are ALWAYS free so yo.
ReelShort Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of NewLeaf Publishing
Verified email ✔✔
E-Mail: reelshort.support@crazymaplestudio.com
Website: 🌍 Visit ReelShort Website
Privacy Policy: https://crazymaplestudios.com/v/privacy-agreement.html
Developer: NewLeaf Publishing
28 Most reported problems 😔💔
You are extorting money from people on a 30 minute story. You should give more and be prouder of your product. People will pay you without dragging them out with teasers jump thru hoops for 1:48 to move the clip forward. You guys should be ashamed of yourselves. I hope you are once investigated. Just another get rich scheme... What's different than any other extortion actions? NOTHING! THANK YOU FOR YOUR 5 MIN STORY FOR $10.00... THIEVES! Just as I suspected.. look at the theft reviews! That means people DON'T like your cheating services. Looks like you owe a lot of people a lot of money! Mine comes with damages and pain and suffering! And ironically, my email won't go thru! I bet my attorney can get to the bottom of this and make you show all of your cards. I hope this is an epic fail .. pubically! KFlippin
I paid for a yearly subscription on January 20,2025. The subscription has not started. I want the $212.99 I paid returned. I'm very unsatisfied.
Too many alerts all day
I paid for a yearly subscription on January 19th but it hasn't started yet.
Hi, I have been trying to stop my subscription to Reel Short - there is no option to do so, and I would be grateful for some help. Best wishes, Otilia
You charged my cc but I didn't get any coins.
I had cancel my subscription in October, 2024 and as of today Novemeber2024 you have still been taking out money every week. I wou;ld like to have my money refunded to me. The subscription was expired/ended on October 4.
gostaria de contestar uma cobrança, sendo que era 7 dias grátis e cobrou o valor no meu cartão. como fazer pra reparar isso ?
Bonjour, je suis encore facturé alors que j'ai annulé mon compte, pouvez-vous faire le nécessaire s'il vous plaît.
I wish to cancel this service before my 7 day trial is up. I’m not interested in the purchase of the yearly subscription after seeing the poor quality content.
Hi Reel Short, I am wanting a refund of $59.98 because I was charged the amount after I had cancelled my first monthly subscription, and I had no idea that I was going to be charged the following monthly after getting the free trial. Please email me back and I will send evidence. Thanks, Zaden Akena Ward-Allen
I signed up for a subscription that comes with a 7 day FREE trial. Yet, the moment i signed, i was charged!!! This is deeply upsetting, and I really want my refund! I have not watched an episode and I am not intending to yet! Please do resolve this issue.
I paid for a subscription yet you still want me to buy coins to watch episodes. Please explain why this is?
I paid for 500 coins which cost $4.99 to watch Married at First Sight with my debit card. It charged me 2 times which is $9.98, was charged on my card. It would not let me continue to watch Married at First Sight. How can I watch this when it keep saying wait? I was just taken for $9.98.
I want this subscription canceled because it is not what it claims to be in 1 month 38 transactions have been made in my account where y'all have taken money I want my money back
I would like to cancel my subscription but there are no links to do so..
I saw a free trial so I accessed it says it will charge after a week but upon free trial access they charged me for 70qar, like what is this.
It wont let me cancel subscription .. there is only an option to pause payments and you can only do that 3 times. I want to cancel the subscription. said could cancel anytime
I paid to unlock an episode and my PayPal at 7:55 PM on 3/4/24 my account was debited immediately however the episode was never unlocked and plays the same 60 seconds over and over and takes me right back to the coin page where I have no coins. Your customer service just says office closed when I call.
I have made the payments. The money has been debited the same from my account. Why it is not showing in my account??
I just saw a charge of $24.99 to my credit card from ReelShort dated Feb 17, 2024. I don't remember purchasing anything at this time! What is this charge for??? Hope to hear from you soon! Thanks, Barbara Sherfey
Hi I have paid for coins that haven't shown up on app.
I paid for coins. $16.99 total. Coins haven’t shown up and this was yesterday. I want a refund!!! UID 74885716. The charge went thru on my Apple card
Was making me rewatch episodes I already watched and pay for that
Can you tell me why I'm being ask to pay after every 1 minute?
Rip-Off!!!!!
by Heatherlyynp
These people are clearly Shiesty you literally get like three lines worth of viewing and then you have to watch a 30 second or more advertisement they make it to where you can’t even take the crap. All they want is your money that’s why they do this it is a rip off these people clearly are really hurting for money and don’t care about this app. They try and say oh it’s user-friendly such good short stories. Yeah the stories are good too bad you can’t even watch a fourth of one a day. You have to watch 20 ads a day and then you have to wait a full 24 hours before you can finish and their packages are like $100 to pay for nobody’s gonna pay this these actors are so cheesy. It is ridiculous, it’s like trying to watch a soap opera in only getting to watch like maybe 15/22 worth a day because you have to watch more and ads than anything else. This frustrates me beyond belief I’m uninstalling this app because clearly these people are super poor if they’re trying to sit and take advantage of people in this way and then when you go to reviews if they don’t like what you posted when you tell the truth, they only post the good reviews so they don’t even care to listen to you and what people actually think why do you think and every single episode, they talk about gold diggers, because the people who make this app clearly are golddiggersI am infuriated. I’m uninstalling right now.
I want to love this but I hate it
by A Wee Bit Peeved
I love the idea of bite sized episodic series of silly lil dramatic stories. The issue I have with this is the cost and the amount of time wasted on ads. You can buy a ticket to go see a blockbuster film in full for less money than it would cost to unlock every episode of a 60 episode series. If all 60 episodes only cost 30 coins to unlock, that’s still 1800 coins, which is more than 15 dollars! Each episode is 40 to 90 seconds long, let’s say the average is 70 seconds to be generous. Over 60 episodes, that’s only about 70 minutes of content total, less than the time a big Oscar-worthy movie should take to watch. And it costs more?? Why???
And don’t get me started with the ads, I saw on another review that the ads are anywhere from 5 to 30 seconds long, I didn’t get a single ad that was less than 30 seconds, and I watched over 20 ads. That means that at best, I was watching ads for 1/3 of the time that I was watching stuff on this app. And at worst? HALF OF THE TIME was spent watching ads! You can literally do better on cable television, at least the ads are only about a quarter of what you’re watching.
Tldr: ad opportunities seem generous but massively waste time, and the cost of coins is exorbitant. Please do better!
Extremely short
by Crystal&caden
The chapters are about 1 minute long…I’m not kidding. You have to pay for every minute you watch lol….its insane. I got all the freebie bonus and watched all the ads I could for the day and it got me approximately 15 min worth of content….BUT it’s interrupted content. Part of the daily bonus is having to watch 2-3 min ads to watch 1 minute. It sucks….im glad I tested it out by getting all the daily bonus and watching ads before I spent money. You are going to get very little out of this app but will spend a fortune. Who wants to waste their time collecting all the daily bonus to watch only a few minutes a day of interrupted content to get through the story?? I rather just buy a good book or audio book for $20 and save myself the frustration and money. This app could make so much money if the chapters were 5 min longer and less expensive…. more people would stick around and willing to put money into this product but I don’t think the creators behind these apps are smart enough for that. I can tell by the responses to everyone’s reviews are just bots….they don’t care about anyone’s suggestions. Do yourself a favor and don’t get sucked in to these ridiculous apps.
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