HRU Status

Last Updated on 2023-08-23 by Alex Bright

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Common HRU Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot HRU app on iOS and Android devices. Solve all HRU app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

HRU iPhone Issues and Solutions

HRU iOS app crashes, not working, errors
HRU iOS app network issues
HRU on iOS has black/white screen

HRU Android App Issues and Solutions

HRU has errors/crashing/not working
HRU server network connectivity issues
HRU has black screen

HRU iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever HRU app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix HRU app crashes or not working on Iphone (iOS):

Close and restart the HRU app on iPhone
Update HRU app to the Latest Version for iOS
Uninstall and reinstall HRU iPhone app
Update your iPhone to the latest iOS version

Fix HRU on iPhone unable to connect to server/internet connection issues::

To resolve HRU network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix HRU black/white screen (blank screen) on iPhone:

Follow the HRU iOS app troubleshooting guide Here →

HRU Android App Issues and Solutions

Fix HRU not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent HRU app issues:

Force Stop the HRU App
1. On android, goto "Settings" » click HRU app. » click "Force Stop".

Update HRU to the latest version on PlayStore

Clear HRU App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "HRU app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch HRU.

Fix HRU unable to contact server/ HRU internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click HRU » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got HRU » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch HRU on android.

Solve HRU black/white screens issue on Android:

Follow the HRU android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Alex Bright, developers of HRU.

About this app

Our matching algorithm is designed to connect you with individuals who share your core inner values, interests and life goals beyond superficial looks. Look no further -- this app is an app designed to go beyond the superficial to help you find your soulmate and build lasting relationships. this app goes beyond the superficial. Start your romantic story right away! this app isn't just about private chats; it's about sharing your thoughts, images and feelings authentically. Start your romantic love story with our Instant Match button. Post your moments, musings and memories to create a visual diary of your journey. Say goodbye to shallow interactions and hello to meaningful conversations that can lead to deep, soul-bound connections. Tired of swiping through endless profiles without really connecting with anyone? People can understand you better after seeing your storyline of posts. It instantly connects you with someone to chat with. No more waiting for a swipe back. And you can view others to find interesting individuals that suit your interests.