Contact VSDC

Contact VSDC Support


Company Name:

About: Turn your footage into captivating movies for social media! VSDC is perfect for
quick basic tasks like video cutting, cropping, and rotating, but it also has
your back when you need advanced tools for picture-in-picture effect, speed
adjustment, and voiceovers. EVERYTHING YOU NEED TO EDIT A VIDEO: ● Cut,
split, merge, and rotate your footage ● Speed up, slow down, or reverse
video ● Add music and set the volume ● .


 
  2025-03-08

VSDC Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.





Privacy & Terms:

https://www.videosoftdev.com/terms-and-conditions





6 Most reported problems 😔💔

3.9 out of 5
William Parker
2026-04-21

Can't upgrade from v9 to v10 or v11. mslcore5 library not registered. Repair failed. No means of contacting VSDC - look like I need to look for a replacement.

Tim Wynn Jones
2026-01-09

I recently purchased the upgrade from VSDC to pro, order number 266743046 for USD 32.99. I have tried several times to activate from the free version, but no license number is forthcoming. Can you help me please - maybe I originally typed my email wrongly? Thank you, Tim

Kenneth R Koernke
2025-08-30

I just recently purchased the Pro Edition, but the computer it is on is not working. Can I transfer it to a new computer?

ARE YOU JOKING

2024-12-15

by Hannahremington8

Terrible! Wouldn’t let me save a video I spent a day on and it was only 2 minutes long :(

Reliable

2024-12-16

by LisaJakubowski549

I've found VSDC to be a reliable and powerful video editor for all my needs.

Versatile

2024-12-17

by GenesisBreitenberg606

Whether for quick edits or detailed projects, VSDC has all the features you need.




Have a Problem with VSDC? Report Issue




Why should I report an Issue with VSDC?

  1. Pulling issues faced by users like you is a good way to draw attention of VSDC to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a VSDC customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using VSDC.


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