Contact HITSTER

Contact HITSTER Support


Company Name:

About: YOU NEED THE HITSTER CARD GAME TO USE THIS APP. Create an instant party with
HITSTER, the music card game of the century! Listen to over 100 years of
amazing hits, take turns arranging them in chronological order on your music
timeline and create your trip down memory lane.


 
  2024-10-16

HITSTER Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: digital@jumbodiset.com

Website: 🌍 Visit HITSTER Website

Privacy Policy: https://hitstergame.com/privacy

Developer: Koninklijke Jumbo BV








3 Most reported problems 😔💔

2.1 out of 5

Keeps playing the wrong song or glitching

2024-06-25

by Yennagrl

Fix this, we want to love this game! It’s great to play with multiple aged people

Great Game, Very Broken App

2024-06-26

by Goin'Mobile

Hitster app repeatedly required reconnecting with Spotify throughout the game on nearly every card draw. Something is incredibly broken in this app. You’re better off playing without using the app at all. Have the DJ not participate as a player so they can look at the card and manually search for the song title in Apple Music or Spotify. Developer: We played with the app on an iPhone 13 Pro running iOS 17.5.1 using Spotify premium v 8.9.48.455 streaming with AirPlay to Sonos speakers. Home network is rock solid with a reliable internet connection. Tried closing every other app on the phone and got the same broken behavior.

Can’t Open the App

2024-06-11

by Jennyotr38

I just got the game in the mail and tried to download the app to my iPhone and it froze. I deleted the app and restarted my phone and it won’t move past selecting your language preference. So frustrating!


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  1. Pulling issues faced by users like you is a good way to draw attention of HITSTER to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a HITSTER customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using HITSTER.


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