Contact Blockin Color Support

I played this game for awhile and it was fun…BUT I got to a hard level where the game malfunctioned and it accepted a piece in the wrong place so I couldn’t complete that level. I tried hitting the hint button to see if that would reset it somehow, but the game froze so I had to close it and start that level all over. When I reopened the app, I was disappointed to see that one of my hints had been taken away even though I didn’t actually receive a hint. I have emailed the support team FOUR TIMES now over several weeks and have not heard one word from them! I play a lot of games on my phone, so I have emailed support for other games many times and they are always quick to respond and help solve the issue. I don’t understand what the problem is with this team and I have stopped playing the game because they obviously don’t care about keeping their customers happy.

Downloaded this last year and had an absolute blast with it for a couple months. Took some time off from playing for personal reasons but recently decided to start playing again. To my behest, they changed this app for the worst due to the amount of ads that are in it. Never when I played months ago did I ever get an ad DURING a puzzle and now I get them every single time! It’s absolutely ridiculous. For every 4-5 pieces you put down, an ad pops up. It’s disruptive and makes me want to close and delete the app which stinks because I LOVED playing this game. I personally refuse to pay for the ad-free version, mostly because the ads weren’t this bad last year when I downloaded it. TLDR: ads before and after puzzles are fine; but get rid of the ads DURING the puzzles! It’s absurd and disruptive.

This is a 4+ app but shows 17+ ads! Thankfully I was playing at the time and not my kid but I don't know if they've seen one of the inappropriate ads. Completely unacceptable. Along with that the game isn't accessible to those who need to magnify their screen. The daily puzzles are zoomed out and there's no way to zoom in if you need that extra magnification. On top of that sometimes you place a block where the colors line up but it's not where the app wants you to put it so you get it wrong. OR it jumps and moves when you place it so it lands on the wrong one (right next to it). OR the pieces jump out of the tray when you're sorting through them and get counted as wrong. The concept has promise but the actual app is inappropriate for the age if it's intended audience and glitchy. Do not recommend.