Contact Exoracer Support
Company Name: Frederic Schertenleib
About: Exoracer is a fast-paced multiplayer platformer game where you compete for the
world record. Play on short and fun levels to get the best time as you can.
Exoracer Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Frederic Schertenleib
Verified email ✔✔
E-Mail: contact@nyanstudio.games
Website: 🌍 Visit Exoracer Website
Privacy Policy: https://exoracer.io/privacy-policy
Developer: Nyan Studio Games
3 Most reported problems 😔💔
Terrible matchmaking system.
by KaboomishYT
This game is fun, addictive, and very enjoyable… for the first day or two you play it for. Once you unlock the medium or even hard levels, you realize that you play the same 7 levels with people who have 300+ more trophies with you, resulting in you losing game after game, never learning how to get better because you nonstop play the same levels. The second you finish all the easy levels and finally unlock new ones, the game instantly becomes boring and impossible to enjoy. All you can do is practice levels for hours, just to never play any of them, or get beat by some hacker who has an offensive name.
It was fun until the hype died down
by Iheartnjdevils
Either the hype died down or the method in which it matches you to other players once you’re over 1000 trophies really ruins the fun. Not only do I have to wait over a minute each game for it to find other players, but it prefers to match me with players that have 1600 trophies and so it’s impossible for me to advance in the exo pass that I PAID FOR. If it’s going to match 1000 trophy players with 1600+ trophy players, why not match 1000 trophy players with 400 trophy players, especially as the maps selected were from the “EASY” category (which I haven’t played in ages). Is it there really no one left playing that have a similar # of trophies? While the game tries to offset this with minimizing trophies lost, the points towards the PAID exo pass are not adjusted.
It’s also frustrating that they don’t test the seasonal maps well enough before their release because when a “shortcut” is found, they fix it and load it as a new map and so you lose your medals on it, even if you didn’t use the shortcut. One of the ways I tried to enjoy the game was to get diamond medals on all of the seasonals but when they just take away the diamond medal after you’ve spent HOURS earning it, it’s like why bother?
Unbalanced
by 🚽🚽🚽🚽🚽💀💀💀💀🧢
every time you go into a game and easily win next game your most likely going to get 3rd place or 4th, there is no middle it’s just win, lose, win, lose over and over, I really think this game deserves a five star but until this is fixed I cant give anything higher than a two
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