Contact Garden Joy: Exterior Designer

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About: Design gardens and style patios of beautiful homes. Choose from decor to exotic
flowers and plants in the #1 Outdoor Design Game.



Garden Joy Customer Service 💢

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E-Mail: [email protected]

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Developer: Scopely





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6 Most reported problems 😔💔

4.8 out of 5
Mary Habich
2025-10-08

I won the sixth level of Flower Match but it didn't give me any prizes.

Shelley Koz
2025-10-02

4th time I’ve purchased (with diamonds) and diamonds were deducted but no item received. Also I have done free videos & not received diamonds. Very frustrating cuz I Love this game !!!

Irene Ryding
2025-03-29

Trivia game is frozen. Won’t load trivia question or let me spin again. It’s very frustrating.

Money pit

2025-02-20

by Miz2u

Don’t get me wrong, I do like this game, BUT, when certain categories have no coin options, you are forced to pay in diamonds which are rather expensive when you consider every item is almost 2000 diamonds. Yeah you can watch ads but you get 30 diamonds per ad, lol, what a joke. You can buy diamonds, but believe me they go fast. I’ve played the game 2 months and spent well over a hundred dollars. Plus in order to make diamonds your design needs 5 stars. That’s a joke too, as people vote for the ugliest designs. And you only get a small amount of diamonds. Not enough to buy 1 item.
My suggestion is to have coin options in ALL CATEGORIES. And don’t just give us the ugly stuff, like that horrific lawn dog.
They really need to make some changes if they want 5 stars from me.
But there are other problems too. Prizes that don’t show up. People who never help but ask you to join. Voting on designs that already have 5 stars. IMO designs that have reached 5 stars should be removed from voting to give others a chance, but it goes to 5 stars and if people keep voting on it, it becomes a top design. Which means you should actually be rewarded more than 250 diamonds!
Considering what everything cost they should be giving you twice as many diamonds for your cash than what they are giving you now. Like I said, it’s a MONEY PIT.

Issues with the game

2025-02-21

by Fjsjsjvdkrkqksickskxiao

Overall this is relaxing and I like it but they could use to add some things to it to make it work better. I was doing a design and had added the wishing well in one of the spots and then tapped on another and it added a wishing well to that spot too and I didn’t want one in the other spot so when i went back to tap it again to remove it like you do on all the others it would not remove it, it was removing all the other things around it so i went to where the other one was and tapped on it and it would not remove either just the other plants or things around it would be removed frustrating to want to change one or two of the items or remove it and cant. They should really have a clear icon for people to be able to clear it all out and restart the process again when they are unable to tap the icon to remove it. So i had to submit my design with two wishing wells in it that looked goofy and now gonna not get a good score because the game would not work it was like that item was froze, even tried shutting off my phone and restarted it to see if that would work and nothing. Then there is not even a way to report issues with the game or app without exiting the game or app. Please fix. Too slow at adding to the game im getting bored with it already been at the end of all the levels for months now, they can add new designs but they cant add new levels. Gonna give it another month then i will just find another garden design game to play and uninstall this one.

Limited income

2025-02-22

by GrandmasList

I am on Social Security and I can’t afford to be buying extra diamonds all the time. I have broke down and bought a few but it is just not affordable. I watch the video adds to get free diamonds but you only get 35 diamonds to watch each video. Also I was able to watch the ads in the morning until it said I had reached my limit but now it shows no videos available most of the day. I am only able to access them around noon or a little after. I love the game and really enjoying it but my designs could be so much better with more diamonds. Also it would be nice if there was not a limit on how many un-purchaced items you can view. Please make some changes so everyone can enjoy your game without having to purchase so much.

Update: No changes have been made as to what everyone wants. I really enjoy this game but it is too expensive. I can’t afford to constantly have to pay to play. I buy the monthly pass so that I can get extras and extra diamonds. I don’t believe you should be so money hungry. I purchased a $1.99 item and was charged over $3 and I purchased $9.99 diamonds and was charged over $20. WHY?

FINAL UPDATE: I am done with this app! It’s not as much fun anymore because I cannot afford it any more. It is nothing but a bank account drainer just to be able to do a nice design. The company DOES NOT LISTEN to our requests and don’t make changes so everyone can enjoy. Hope everyone that can afford it enjoys it but I can no longer do it.




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