Contact Gardenscapes

Contact Gardenscapes Support

Published by on 2024-05-16

About: Welcome to Gardenscapes—the first hit from Playrix's Scapes™ series! Solve
match-3 puzzles to restore a wonderful garden to its former glory! Embark on an
adventurous journey: beat match-3 levels, restore and decorate different areas
in the garden, get to the bottom of the secrets it holds, and enjoy the company
of amusing in-game characters, including Austin, your butler! What are you
waiting for? Build your dream garden.

How to Contact Gardenscapes Customer Service/Support

Gardenscapes Contact Information

Listed below are our top recommendations on how to get in contact with Gardenscapes. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Gardenscapes. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).

NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Playrix

100% Contact Match

Developer: Playrix

E-Mail: [email protected]

Website: Visit Gardenscapes Website

63.64% Contact Match

Developer: Playrix

E-Mail: [email protected]

Website: Visit Playrix Website

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Privacy & Terms:

Reported Issues: 10 Comments

4.7 out of 5

By Yasmin diwan

1 year ago

Mari game lodding nathi tati te stoop thai gai che to chalu karva su karvu me 5000 thi upper level par kari chuki chu plz help karso

By Kelly

1 year ago

Hi, I uninstalled my game because it wouldn't update. I would love to reinstall it because I miss playing. But, it won't install just like the update problem. What do I need to do? Please fix these problems, I miss my game. Thank you!

By Susan Robertson

2 years ago

Terrible customer service! Game constantly crashes and freezes causing you to lose boosters, unlimited boosters, competitions and coins. Ingame help and support is useless. Stay away from this game. They do not care about players problems.

By Charles Grizzard

2 years ago

I have not ordered anything from this and I don’t know how you got my debit card number but I want you to cancel it immediately!!! Contact me on this matter. I will call my bank and put a stop payment on everything that come from you. Charliegrizz1@redacted is my address and 315-219-3374 is my number!! Please call me about this matter

By Colleen Rainbird

2 years ago

Gardenscapes crashes regularly ( and becoming more frequent). can stability be checked? It is very annoying to lose bonuses as you are kicked out of a level

By Stephanie Henderson

3 years ago

I have been trying to get help with trying to get a flagged removed and there is no help to get it done. Please help me out!!

By Stacey Regits

3 years ago

Having issues with the game telling me I have negative stars and I've legit tired everything and nothing is fixing it

By Romanence

Not bad until you buy a golden ticket- then it’s a bigger money grab

I have been playing this game for well over a year. It has been my go to stress reliever. However, I began to notice certain things that I did not like but the game play was fun enough so I continued to play it. That is until I made the mistake of buying a golden ticket. At first I noticed that some levels were not labeled hard but were more difficult to pass than the hard ones. I was always asked to make a purchase. Which I did not and eventually would get through the level within a day or two. However, I purchased a golden ticket for the first time since I began playing this game and have been stuck on a hard level ever since! It’s been well over a week now and I can’t get through this level. It’s not even a super hard level. The game keeps asking me to purchase stuff. I refuse. I feel like I’ve been swindled. There are other problems I see with this game. 1. The daily bonus lands on the rainbow almost every day. 2, you have to choose the power ups before you even see the level. 3. Why are all the levels worth one star when you have three category levels? 4. The pace halts to a crawl. Unless you spend money on this game, you will not advance as quickly. I feel that this game has become less about the user having fun and more about getting the user to spend money. And even with a golden ticket, they want you to spend more. This game can be a lot of fun but I think that algorithm need to be fixed.

By Bunnylaroo

Fun at first, impossible in advanced levels

If you’re just starting out, this is a fun game. The longer you play, the more apparent the money grab aspect of the game becomes. Advanced levels (I’m on level 3234) are frustrating and often times nearly impossible to beat. I’ve been stuck on some levels for weeks. At first I figured that the levels were totally randomized and I just wasn’t getting boards that i could beat. But the interesting thing is, if you are stuck and stop playing for a while, the game will generate a message saying to come back and try the level you’re stuck on and suddenly, the board will generate what you need in order for it to be passable. Obviously, then, it’s not totally random. And since all of the in game events are limited time, advanced players with difficult levels don’t have a chance to complete these events in time. I have made the mistake of paying actual money for items in this game, but I encourage others to avoid doing so. I’ve contacted the developers when my progress has mysteriously disappeared, or when game aspects (like the colored rockets) appear to have a glitch. Nothing is ever fixed, progress is never recovered, and their “compensation” for their mistakes does not involve returning the money you wasted on their broken game. Save yourself frustration and time and play Township, which is a much better game from these same developers.

By Lockets Rock

Fun but frustrating

I got started because I enjoy getting away from every day stressful life. This game is extremely frustrating. They’ve dropped the amount of moves you make at each level, and it’s now more a “pay to play” game. Constantly promoting competitions, etc. but to achieve any kind of awards you need to pay for bonuses, lives, etc. to move forward. Yes, it’s your choice to pay or not...however when/if you don’t, you can be stuck on a level days or weeks! No exaggeration! And if you use bonuses to start with that you can win 1 each day spinning a wheel, they put the bonus (bomb, rainbow, etc) in a useless spot that you either have to use immediately to make your next move, nullifying the bonus or putting it somewhere where it’s stuck and you can’t use at all. It was fun to begin favorite part is decorating the garden...I really enjoy that and competing with my team for prizes. However to continually get stuck with no chance of winning before your time is up and then because you’re not advancing you can’t compete for prizes in competitions and get rewards, not fun. Unless and until they fix some issues (others complain about constant crashes, missing awards, etc) and reinstate the moves you took away a few months ago... I may be done. Sad when all a game thinks about is how much money they can take as well as enjoyment. And tech support is non-existent. Gamer beware....

Have a Problem with Gardenscapes? Report Issue

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Why should I report an Issue with Gardenscapes?

  1. Pulling issues faced by users like you is a good way to draw attention of Gardenscapes to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Gardenscapes customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Gardenscapes.

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