AllScan app not working? crashes or has problems?

AllScan Status

Last Updated on 2025-01-02 by NAICOO PTE. LTD.

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No current problems

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Common AllScan Problems & Solutions. Troubleshooting Guide

Table of Contents:

AllScan iPhone Issues and Solutions

AllScan iOS app crashes, not working, errors
AllScan iOS app network issues
AllScan on iOS has black/white screen

AllScan Android App Issues and Solutions

AllScan has errors/crashing/not working
AllScan server network connectivity issues
AllScan has black screen

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AllScan iPhone Issues and Solutions

How to fix AllScan app crashes or not working on Iphone (iOS):

Close and restart the AllScan app on iPhone
Update AllScan app to the Latest Version for iOS
Uninstall and reinstall AllScan iPhone app
Update your iPhone to the latest iOS version

Fix AllScan on iPhone unable to connect to server/internet connection issues::

To resolve AllScan network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

AllScan Android App Issues and Solutions

Fix AllScan not working on Android, crashes, errors or is unresponsive:

Force Stop the AllScan App
1. On android, goto Settings » AllScan » click [Force Stop]

Update AllScan to the latest version on PlayStore

Clear AllScan App Cache and Data:
1. On android, goto Settings » Apps » AllScan » Storage » click [Clear Data] option. This clears both data and cache.
2. restart AllScan.

Fix AllScan unable to contact server/ AllScan internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click AllScan » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto AllScan » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch AllScan

Contact Support

Verified email

Contact e-Mail: Ericxu07@protonmail.com

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