Contact RealCall Support

by I Dont Want To Create A Name

Like the title says it takes an all or nothing approach so either you send every call that’s not in your contacts to an auto attendant/screening service or you allow them all to come in. Because spam callers spoof different numbers, I understand the challenge but if it’s marked “most likely spam” why not send that to a screening service, it makes sense but the app doesn’t do that, it either tells you and let’s the call go through or you block everyone from calling. Again it’s all or nothing. My phone tells me it’s spam likely for free I don’t need to pay you $8 a month to do the same thing. It’s pointless, 7 day free trial 3 days in ive received 6 calls today and it’s 1pm…. It doesn’t work, do not purchase. Lastly, it’s weird but it seems as my calls have increased since giving my info to this app. I’m going to just change my number. 0/5 pointless.

by Sammyt77

After paying for a full year to save, and a month of using, I discovered I was missing many calls from existing and potential customers because they were using their office line. Deleted and cancelled renewal 11 months from now. Thank you for helping me spend almost $60 to discover the app and service cost me thousands in opportunity. I’ll just ignore the real calls that end up being spam. I do not recommend, unless you are the type of person that has every possible phone number your customer may choose to call from. Well, the 24/7 customer service chat is usually unavailable each time I tried to message. My apologies if I wanted to always communicate outside our the posted 24/7 availability. I always thought my days were 30+ hours long anyway. 👍

by Baldy1904

I was getting about 4-5 spam calls a day. Now, I get about 3-4. It definitely blocks some, but not nearly enough. And it inconveniences people who actually know you but you don’t have their phone number saved. My customers have to jump through hoops to get ahold of me, while spam gets right through 80% of the time. So honestly, it’s hindering me more than it’s helping me.

Also, they block spam texts. Which they have about 70% success rate for me. They have a “keywords to block” section and I wrote every single word under the sun associated to insurance in there and then I get texts like “hey Alex, we wanna talk about health insurance deductibles plus dental vision region plan doctor medical” like, I’ll get every single word I’ve “blocked” in a single text somehow.

So again, kind of worthless to me after paying $60