🏷️ About: We hope you find this app useful for making tram reservations, viewing ferry schedules, checking the ferry on-time status and getting information about arriving and departing Bald Head Island, to help make your trip smooth and enjoyable. On February 25, 2022, Bald Head Island Transportation, Inc.
We Investigate the app owner's website (Baldheadislandferry.com), verify their legitimacy, and uncover hidden scams and complaints.
I’m a homeowner.
You cannot book one ways.
You can’t book tram one way.
You cannot change reservations if you are running late one or both ways easily.
Staff need to be able to count on their ferry and not be on standby.
There is no way guest to the island will be able to figure this out.
I don’t know why I’m surprised that Private Equity thought rolling out this half baked product during prime season was a great idea. Your guys are the worst. Thanks for 2008 and your continued failing of the public.
Put the old system back in place until you figure this out.
Regards,
Karen Capel, Attorney at Law
I would give BaldHeadIslandFerry a -100 if I could. I watched the tutorial & nothing worked as it should. BaldHeadIslandFerry kicked me out each time I tried to put in my destination & then kept giving me a map of the port I should go out of which I had tried to put in. Thus is an epic fail:(
BaldHeadIslandFerry needs massive improvements . As a homeowner, I don’t have a fixed departure date but I am forced to enter one and then the tram shows up to pick me up when I am not leaving. We need some way to book one way to the island with no departure date.
Poor integration and even worse timing. BaldHeadIslandFerry is about as reliable as the ferry itself. This system cares very little about helping the workers (the actual people who make the island an enjoyable place to visit) travel to and from work.
It needs
- add an account so I can save all of my info and don’t have enter it from scratch every time
- make booking a tram more prominent. Don’t stick it near adding over sized luggage. It’s a little more impt.
- add one way ferry and tram booking
- remove the stuff that’s not needed, like my dogs weight and breed
- BaldHeadIslandFerry takes over media and will stop music and videos
Guessing you’d have more than 14 one star reviews
Can’t change reservations still. App needs an update and some work desperately.
Cannot tell which direction the ferries are moving (previous website showed direction of ferry)
No alerts provided. Alerts of when the ferry is late or confirmation of when the tram will pick you up is important (was highlighted by BHI Transport at community meeting)
Cannot tell which ferry is contractor vs passenget.
Cannot tell is ferry is late.
Need to be able to book a 1 way trip. I don’t always know when I’m leaving the island.
Can’t buy tickets. Nothing seems to work
Please go back to the old way. This is a horrible system for people that live on the island!!
I don’t know if this is “live” yet but it’s terrible right now.
Bald Head Island Ferry does not appear safe based on available data.
JustUseApp Safety Score for Bald Head Island Ferry is 16.4/100.
This assessment is based on our NLP analysis of 681 user reviews.
Combined with the app store average rating of 4.7/5.
Bald Head Island Ferry does not appear legitimate based on our analysis.
Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Bald Head Island Ferry is 16.4/100 .
This conclusion is based on analysis of 681 user reviews.
Bald Head Island Ferry collected the following data from you:
We hope you find this app useful for making tram reservations, viewing ferry schedules, checking the ferry on-time status and getting information about arriving and departing Bald Head Island, to help make your trip smooth and enjoyable.
However, please note that well in advance of formal implementation of the new baggage policies and prior to strict enforcement, BHIT will communicate any process changes affecting passengers.
During the 2022-2023 timeframe, BHIT anticipates implementing numerous process changes necessary to improve service delivery, increase reliability, and enhance the customer experience.
BHIT will initially focus on internal processes before expanding to baggage and passenger delivery operations, tram reservation integration, and electronic ticketing.
BHIT will share all process changes affecting the traveling public well in advance of implementation.
