Contact JBL One

Contact JBL One Support


Company Name:

About: The official app for setting up and controlling JBL Wi-Fi speakers and
soundbars. Compatible with the following models: - JBL Authentics 200, 300,
500 - JBL PartyBox Ultimate - JBL Charge 5 Wi-Fi - JBL Boombox 3 Wi-Fi - JBL Bar
300, 500, 700, 800, 1000 and 1300 Connect to Wi-Fi, customize EQ and control
your compatible device with a single convenient app.



JBL One Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: appsupport@harman.com

Website: 🌍 Visit JBL One Website

Privacy Policy: https://www.harman.com/privacy-policy

Developer: Harman Consumer, Inc.








3 Most reported problems 😔💔

4.7 out of 5

Buggy Tidal plugin

2023-12-24

by Swong1979

Tidal plugin login accepts your password then errors out. You get a green check mark indicating that the password is accepted, then it spins for a few seconds and give you the error: Login Failed, please try again! Not the new user experience that you want. This is the same password I tested in my tidal app. This has been happening without a fix since I got the Charge 5 WiFi.

Terrible control.

2023-12-31

by Pinkal777

Volume crank up unwanted and please add apple music service support

firmware update check at every app launch

2024-01-07

by Eorlas

please make this stop.


Have a Problem with JBL One? Report Issue




Why should I report an Issue with JBL One?

  1. Pulling issues faced by users like you is a good way to draw attention of JBL One to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a JBL One customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using JBL One.


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