Contact JBL One Support
Published by Harman International Industries on 2024-03-25 About: The official app for setting up and controlling JBL Wi-Fi speakers and
soundbars.
Compatible with the following models:
- JBL Authentics 200, 300,
500
- JBL PartyBox Ultimate
- JBL Charge 5 Wi-Fi
- JBL Boombox 3 Wi-Fi
- JBL Bar
300, 500, 700, 800, 1000 and 1300
Connect to Wi-Fi, customize EQ and control
your compatible device with a single convenient app.
How to Contact JBL One Customer Service/Support
Listed below are our top recommendations on how to get in contact with JBL One. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact JBL One. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
100% Contact Match
Developer: Harman Consumer, Inc.
E-Mail: [email protected]
Website: Visit JBL One Website
63.16% Contact Match
Developer: Harman Consumer, Inc.
E-Mail: [email protected]
Website: Visit Harman Consumer, Inc. Website
Reported Issues: 3 Comments
By NelsonDandela
Boombox 3 WiFi w/ iPhone 13 Pro Max /ios 17
Ever since I bought the speaker when I use the JBL app for Wi-Fi, which has the best sounds I adjust the volume through the app, and the volume will either scroll all the way to no volume or all the way up to maximum volume without stopping I called the customer service. It was on the phone for over an hour, and they couldn’t even put me in touch with the technical service rep. Ridiculous.
By jsheisbei
Dropped the ball on this app
If JBL made this app with an actual equilizer function like the JBL Headphone app then I would think about changing my review but this app is pointless when using it for the JBL Bar 1300. It is sad because that sound bar set up has some serious potential that is extremely limited by the functionality and controllability which is supposed to come from this pointless app!
By Rick20k
App won’t connect to Bar 5.1
Manual connect forces download of JBL Bar Setup, which does appear to connect, but does nothing except say it’s “online”. Then, in this app, Bar 5.1 is still not recognized and won’t connect. As a side note, the sound quality/volume of the 5.1 is HALF the sound quality/volume of the TV sound (Bravia). I was hoping the JBL app could help, but it does nothing.
Have a Problem with JBL One? Report Issue
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Why should I report an Issue with JBL One?
- Pulling issues faced by users like you is a good way to draw attention of JBL One to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a JBL One customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using JBL One.
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