Contact CashWalk Support

by ShinDiors

It was good and legit when things were working generally, although i too experienced bugs mentioned in other reviews such as getting logged out randomly losing coins. The blow i got from them was when problems occurred, and I contacted them, no help was offered. My old account was locked during a trip overseas, despite my return to US, same error "only in service countries", contacted them no response, so i had to abandon that 3yr old account with gift card balance, and registered another account under this Apple id, only to find out being suspended after earning enough coins to make a redemption. Emailed them through the app, trying to explain my difficulty and nothing other than quoing multiple accounts. I am willing to delete the old account but couldnt login, and emailed tjem 4 times over the past month, and nothing in reply. Must be the worst and mosy unreasonable kind of customer service i ever have, and i am noy alone. User be warned. You better keep finger crossed that you never need to contact them ever. Will be deleting it altogether if still no solution. Cannot keep wasting my steps on this nonresponsiveness.

by ThatGuy420000

I have been using this app for quite a long time now. Almost 2 years now. When I first started using this app, all I needed was 2k points. You had to make sure you got your points every 100 steps but you also got more than you get now because it didn’t stop at 100 coins. Now you can get 150 tops per day unless you hit something big. So the price has increased. From 2,000 to 2500 to 3000, and now it’s a leap from 3000 to 5000. At a rate of 150 now you will need an entire month to not even be able to get 5k and get a 5$ card. The excuse is that they need to increase the amount of effort and time you spend on their app so they can offer more later on, yet XBOX was removed when the jump from 2500 to 3000 happened.(not to mention you can only get one gift card per 24 hours). So we can tell that isn’t true at all. I wouldn’t waste my time with this. Because they are telling us our time is worth less than it used to be and they decrease the value of our time, while banking on revenue from adds, and paying out less and less as it continues. I will cash out what I have and delete this app and move on and I’d recommend that everyone who sees this think twice about coming here and I’d recommend others do the same until they change. Kinda sad really, because I walk a lot and felt like this was a good way to feel my accomplishments of where I’ve come from. 🤷‍♂️ live and learn.

by DetroitSSteele

I tried this app after seeing hundreds of ads for it on other apps. I figured that if I’m going to be walking, why not get a gift card for it. Earn 3000 coins and get a $5 card, easy enough. Then they raised the requirements. No big deal, I’m walking anyway. Then one day I get logged out of the app, when I log in, all my steps were gone. Fine. Glitches happen no big deal. Then it happened again a week later. Then again. And again. I’ve finally had enough. Why should I watch ads for coins (and make the developer money in the process) when I don’t get credit for my steps? Also, this app doesn’t count your steps like other apps or Fitbit or Apple Watch. It takes your steps using GPS. So your fitness tracker may say you did 10,000 steps, but this app will say 6,000. So you can’t earn coins if you use a treadmill, again no big deal. It’s not a big deal until you sit down at night to mindlessly tap the screen to get your coins only to find out that your daily progress has been reset. Customer service is non existent. Do yourself a favor and get a different app. There are plenty out there.