Contact BankCBC Retail Support
Company Name: Bank of Southern California
About: Start banking wherever you are with BankCBC Retail for mobile banking! Available
to all California Bank of Commerce consumer online banking customers. BankCBC
Retail allows you to check balances, make transfers, pay bills, and make
deposits.
BankCBC Retail Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Bank of Southern California
Verified email ✔✔
E-Mail: treasuryteam@bankcbc.com
Website: 🌍 Visit BankCBC Retail Website
Privacy Policy: https://www.californiabankofcommerce.com/privacy-policy/
Developer: Bank of Southern California
3 Most reported problems 😔💔
Touch ID not working
by Pamiamm
For two months which seems to be the last update Touch ID is not working. I have an iPhone 8. I have to enter my password every time and it won’t let me activate Touch ID.
As somebody who uses this app all the time this is extremely irritating. When I reported it to the bank they just told me to reinstall it - which doesn’t look like it’s going to help because there’s no new version.
It looks like by the reviews they implemented Face ID and I’m guessing that when they did that they broke the touch ID. That’s bad QA. I used to be in charge of IT Quality so that’s an educated comment!!
Very VERY VERY limited thongs you do on this app Mobile Check Deposit Never Works
by Jstarrived
Tried depositing checks multiple times from multiple corporations it never works. The transactions dont show anything besides current months transactions. Quite frustrating
Mobile deposit
by Geeeeceeee
Love the idea of the mobile deposit. Scanning the back of the check, only works about half the time Commonly got can’t read signature even though it is a stamp.
Have a Problem with BankCBC Retail? Report Issue
Why should I report an Issue with BankCBC Retail?
- Pulling issues faced by users like you is a good way to draw attention of BankCBC Retail to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a BankCBC Retail customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using BankCBC Retail.
