Contact Frosty Support
Company Name: Tommy Chow
About: The better mobile Twitch chat experience.
Frosty brings quality-of-life
features and, most importantly, third-party emotes from 7TV, BetterTTV (BTTV),
and FrankerFaceZ (FFZ) — popular extensions for Twitch used by millions.
Frosty Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Tommy Chow
Verified email ✔✔
E-Mail: contact@frostyapp.io
Website: 🌍 Visit Frosty Website
Privacy Policy: https://www.frostyapp.io/privacy
Developer: Tommy Chow
Privacy & Terms:
3 Most reported problems 😔💔
I can’t even type whatsoever.
by Eaton 🤨🤨
I can’t even type. Literally will press send and it doesn’t send my message. Just like a no register. Spam it and it says “error message could not be delivered” etc, then reattempting to connect to chat cycle over and over again. I don’t know why. I deleted, redownloaded, logged out. Seperate account. Still won’t let me message. It just doesn’t even send the message. Then if you hit it so many times it says error as if it’s attempting to spam the chat yet it doesn’t, it’s all fail spam. How do you even fix this? Why is this happening?
Decent with comfort issues
by Coolykoko
Most features are great but some stand out issues for me make it uncomfortable to use.
Unable to slide to home for the floating player to activate. The button must be used every time
Every so often, the player bugs out and rolls back a few seconds on the stream and replays something that occurred in the live stream. Not too sure what is happening or the cause but that's my closest approximation to describing the issue.
Good with flaws
by Eck52__
I love this app and use it every day. I especially like the ability to see all of the emotes in chat.
What I don’t like is that locking your phone or swiping up from the home screen stops the video feed. Additionally, when you return to the app, sometimes the video player won’t load and you have to reload the streamer you were watching. Other than these issues, I am very happy.
Have a Problem with Frosty for Twitch? Report Issue
Why should I report an Issue with Frosty for Twitch?
- Pulling issues faced by users like you is a good way to draw attention of Frosty for Twitch to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Frosty for Twitch customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Frosty for Twitch.
