Company Name: 国潮 严
About: O-KAM, feel home anytime, anywhere.
A remote video surveillance software used
with the camera can help you check the dynamics of your home at any time after
adding the camera.
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
E-Mail: oksmart2022@gmail.com
Website: 🌍 Visit O-KAM Pro Website
Privacy Policy: https://news-usa.cam366.com/articlePage/6466deace22dcd4183de444e
Developer: Ok Smart
I am wanting to pay for cloud service but I refuse to deal with PayPal I will not put my card in their information I will not put my debit card credit card or any other money or pay methods and to PayPal at all so how can I pay for this without using PayPal I won't pay for it all if I have to use them and I'll just find another camera system and another security system so tell me what I got to do
Camera cannot connect to wifi. Incorrect UID number. Camera model number = SN-HSP-HT06. Serial number = VE2729409VRIV. Where can I find the correct UID number? Please help. Thanks
iCloud came up on my phone and I can’t use my camera. How do I getting this advertisement off my camera so I can use it?
Can’t get camera to connect to wifi
Hello O-KAM Pro team manager! I wanna get O-KAM Pro windows installer. O-KAM Pro website has only Android and iOS apps and it works well. By the way I wanna get wifi camera streams on my Desktop PC. All the links for O-KAM pro windows installer has been broken from Megafiles. Could you please send me the link of latest version of O-KAM Pro version of windows? Best Regards. Daniel.
Purchased additional services for my O-Kam Pro camera and paid w/paypal: transaction ID: 9SF927842F970105M on 01/07/2025, Merchant Transaction ID: 7NG886645K918111Y. $50.99/USA dollars. Adds are still popping up, unable to get them off, etc. I need some help!!!
Sometimes my camera on front porch fails to take a video of a certain person ,but it takes videos of other people . Is it possible that he has access to my cameras ?
having problem connecting. please help me, can call me@ 9012750854
I am in Mexcio. I cannot reset cameras in Mexico. Please give instructions how to reset cameras so that I can use the cameras in Mexico. Thanks.
I would like to get a price list for O-KAM cloud storage with a 12MP camera ?
My camera is offline and I need help!
O Kam quit working completely. Where can I get a replacement camera since they are no longer on Amazon ???
Hello, I am trying o get the phone number to talk to someone. I called 269 218-9888 and someone comes o the phone speasks in chines and then hangs up repeatedly. How can I find ot why one of my cameras that I have paid the cloud storage has a message saying notification restricted?
I purchased a half a year 6 months $32.99 of cloud through the app.. and never received it. I do have a screenshot of the purchase if you need it thank you
cannot charge batteries
I cannot get my camera to connect to wi fi..I hit reset by mistake and it will not work again..dont even c a spot to pair with phone.
Bonjour, j'ai acheté une caméra O-KAM PRO, CHEZ AMAZON, impossible de la connecter au réseau WiFi de chez moi ,
Have your 2.4/5G Light Bulb Camera. Worked fine for about a day. When I can get the O-Kam Pro app to connect to the camera it tells me the 2.4G wifi signal is strong. Seems the problem is keeping the app connected to the camera. I have all three items in the same room at this time (Router, camera & phone). The app will only monitor the camera for a few minutes at a time. Then you have to shut down the app, wait a while and restart the app. Sometimes it will reconnect to the camera and sometimes it wont. when it does connect it loses connection after a minute or so. Is there a fix for this, possibly another app to control the camera or should I just send it back to Amazon for a refund? The Video from the camera is great but without the app there is no way to control it.
I cannot get the camera(s) to sync with my phone using your app. I never get the beep. I can't get in touch with you because you don't answer the phone, and I can't sit around all day waiting on you to call me. When you decide to call I may not be available to take the call. Lousy customer service. I have no choice except to return the cameras because I can't set them up.
Won’t show camera on phone anymore
I have (2) cameras that are offline and, there’s nothing in the settings that has helped me to restore .
I recently replaced my modem and router, I am having trouble connecting one camera. I deleted the camera and now cannot get it added back to the system. I remember now that the QR code on the camera did not scan when I bought them. I need to know how I connected it. I remember also, I called your support and they talked me though it, I can not find your phone number. Please call me at 407-271-9230 to assist me. I am av available afternoons.
by O-KRAP EX USER ☠️
I purchased several of the O-KAM wireless cameras. After 2 months I can not connect to any of these O-KRAP cameras. I tried to reset it the cameras .. that did not work. Uninstalled and reinstalled the O-KRAP app .. still did not work. If the need to reach out to a developer is the solution then it’s not worth it. Also be aware the software scans some of the users phone content. I since then have used an old phone with no Celluar to install the app and surprise .. it still did not work. Makes you wonder why only after a few months it stops connecting to its own devices.
by GmanOne1
Chinese spyware, beware! User cannot turn off microphone or speakers. That should tell you everything you need to know about this Chinese app. I would not use these cameras inside your home or YOU WILL BE MONITORED by the Chinese Communist Party. I would not recommend this app or it's products. Use at your own risk!
by Tsaprykun
These cameras are terrible, disconnected from my wifi with no reason, won’t connect again to my router. Tried everything, spent several hours, instructions don’t work. What’s a waste of time and money!!!