Contact O-KAM Pro

Contact O KAM Pro Support


Company Name:

About: O-KAM, feel home anytime, anywhere. A remote video surveillance software used
with the camera can help you check the dynamics of your home at any time after
adding the camera.



O KAM Pro Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: oksmart2022@gmail.com

Website: 🌍 Visit O-KAM Pro Website

Privacy Policy: https://news-usa.cam366.com/articlePage/6466deace22dcd4183de444e

Developer: Ok Smart








25 Most reported problems 😔💔

4.6 out of 5
Cheryl L Bessinger Brown
2025-02-12

I am wanting to pay for cloud service but I refuse to deal with PayPal I will not put my card in their information I will not put my debit card credit card or any other money or pay methods and to PayPal at all so how can I pay for this without using PayPal I won't pay for it all if I have to use them and I'll just find another camera system and another security system so tell me what I got to do

Jeff Jones
2025-02-08

Camera cannot connect to wifi. Incorrect UID number. Camera model number = SN-HSP-HT06. Serial number = VE2729409VRIV. Where can I find the correct UID number? Please help. Thanks

Benjamin Phillips
2025-01-28

iCloud came up on my phone and I can’t use my camera. How do I getting this advertisement off my camera so I can use it?

Richard
2025-01-27

Can’t get camera to connect to wifi

Daniel Zheng
2025-01-25

Hello O-KAM Pro team manager! I wanna get O-KAM Pro windows installer. O-KAM Pro website has only Android and iOS apps and it works well. By the way I wanna get wifi camera streams on my Desktop PC. All the links for O-KAM pro windows installer has been broken from Megafiles. Could you please send me the link of latest version of O-KAM Pro version of windows? Best Regards. Daniel.

Bonnie Kempf
2025-01-18

Purchased additional services for my O-Kam Pro camera and paid w/paypal: transaction ID: 9SF927842F970105M on 01/07/2025, Merchant Transaction ID: 7NG886645K918111Y. $50.99/USA dollars. Adds are still popping up, unable to get them off, etc. I need some help!!!

Penny Scott
2025-01-02

Sometimes my camera on front porch fails to take a video of a certain person ,but it takes videos of other people . Is it possible that he has access to my cameras ?

Albert H Ferri
2024-12-18

having problem connecting. please help me, can call me@ 9012750854

Yickman Wong
2024-12-14

I am in Mexcio. I cannot reset cameras in Mexico. Please give instructions how to reset cameras so that I can use the cameras in Mexico. Thanks.

Patrick Bellot
2024-10-29

I would like to get a price list for O-KAM cloud storage with a 12MP camera ?

Janice
2024-10-16

My camera is offline and I need help!

Ezio Gardin
2024-10-01

O Kam quit working completely. Where can I get a replacement camera since they are no longer on Amazon ???

Anita Saulny-Green
2024-04-29

Hello, I am trying o get the phone number to talk to someone. I called 269 218-9888 and someone comes o the phone speasks in chines and then hangs up repeatedly. How can I find ot why one of my cameras that I have paid the cloud storage has a message saying notification restricted?

Denny Yeager
2024-04-22

I purchased a half a year 6 months $32.99 of cloud through the app.. and never received it. I do have a screenshot of the purchase if you need it thank you

JOHN WEBBER, SR.
2024-04-09

cannot charge batteries

Maurice
2023-12-11

I cannot get my camera to connect to wi fi..I hit reset by mistake and it will not work again..dont even c a spot to pair with phone.

Canastro
2023-12-10

Bonjour, j'ai acheté une caméra O-KAM PRO, CHEZ AMAZON, impossible de la connecter au réseau WiFi de chez moi ,

Mark Rees
2023-10-30

Have your 2.4/5G Light Bulb Camera. Worked fine for about a day. When I can get the O-Kam Pro app to connect to the camera it tells me the 2.4G wifi signal is strong. Seems the problem is keeping the app connected to the camera. I have all three items in the same room at this time (Router, camera & phone). The app will only monitor the camera for a few minutes at a time. Then you have to shut down the app, wait a while and restart the app. Sometimes it will reconnect to the camera and sometimes it wont. when it does connect it loses connection after a minute or so. Is there a fix for this, possibly another app to control the camera or should I just send it back to Amazon for a refund? The Video from the camera is great but without the app there is no way to control it.

Jacquelyn Wright
2023-10-30

I cannot get the camera(s) to sync with my phone using your app. I never get the beep. I can't get in touch with you because you don't answer the phone, and I can't sit around all day waiting on you to call me. When you decide to call I may not be available to take the call. Lousy customer service. I have no choice except to return the cameras because I can't set them up.

Maxine
2023-08-25

Won’t show camera on phone anymore

Ronnie Oliver
2023-05-23

I have (2) cameras that are offline and, there’s nothing in the settings that has helped me to restore .

Cheri Chambers
2023-05-18

I recently replaced my modem and router, I am having trouble connecting one camera. I deleted the camera and now cannot get it added back to the system. I remember now that the QR code on the camera did not scan when I bought them. I need to know how I connected it. I remember also, I called your support and they talked me though it, I can not find your phone number. Please call me at 407-271-9230 to assist me. I am av available afternoons.

DO NOT BUY ! One time use wireless cam

2023-06-06

by O-KRAP EX USER ☠️

I purchased several of the O-KAM wireless cameras. After 2 months I can not connect to any of these O-KRAP cameras. I tried to reset it the cameras .. that did not work. Uninstalled and reinstalled the O-KRAP app .. still did not work. If the need to reach out to a developer is the solution then it’s not worth it. Also be aware the software scans some of the users phone content. I since then have used an old phone with no Celluar to install the app and surprise .. it still did not work. Makes you wonder why only after a few months it stops connecting to its own devices.

Chinese Spyware

2024-01-03

by GmanOne1

Chinese spyware, beware! User cannot turn off microphone or speakers. That should tell you everything you need to know about this Chinese app. I would not use these cameras inside your home or YOU WILL BE MONITORED by the Chinese Communist Party. I would not recommend this app or it's products. Use at your own risk!

Won’t connect.

2024-01-10

by Tsaprykun

These cameras are terrible, disconnected from my wifi with no reason, won’t connect again to my router. Tried everything, spent several hours, instructions don’t work. What’s a waste of time and money!!!


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  4. If you are a O-KAM Pro customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using O-KAM Pro.


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