ADPAAS Status

Last Updated on 2022-07-23 by Program Executive Office for Enterprise Information Systems, Sea Warrior Program

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Common ADPAAS Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ADPAAS app on iOS and Android devices. Solve all ADPAAS app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ADPAAS iPhone Issues and Solutions

ADPAAS iOS app crashes, not working, errors
ADPAAS iOS app network issues
ADPAAS on iOS has black/white screen

ADPAAS Android App Issues and Solutions

ADPAAS has errors/crashing/not working
ADPAAS server network connectivity issues
ADPAAS has black screen

ADPAAS iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ADPAAS app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ADPAAS app crashes or not working on Iphone (iOS):

Close and restart the ADPAAS app on iPhone
Update ADPAAS app to the Latest Version for iOS
Uninstall and reinstall ADPAAS iPhone app
Update your iPhone to the latest iOS version

Fix ADPAAS on iPhone unable to connect to server/internet connection issues::

To resolve ADPAAS network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ADPAAS black/white screen (blank screen) on iPhone:

Follow the ADPAAS iOS app troubleshooting guide Here →

ADPAAS Android App Issues and Solutions

Fix ADPAAS not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ADPAAS app issues:

Force Stop the ADPAAS App
1. On android, goto "Settings" » click ADPAAS app. » click "Force Stop".

Update ADPAAS to the latest version on PlayStore

Clear ADPAAS App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ADPAAS app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ADPAAS.

Fix ADPAAS unable to contact server/ ADPAAS internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ADPAAS » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ADPAAS » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ADPAAS on android.

Solve ADPAAS black/white screens issue on Android:

Follow the ADPAAS android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Program Executive Office for Enterprise Information Systems, Sea Warrior Program, developers of ADPAAS.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit ADPAAS Website

Privacy Policy: https://adpaas.army.mil/cas/agency-2/privacy_notice.html

Developer: PAAS Mobile

83.33% Contact Match

Developer: PAAS Mobile

E-Mail: [email protected]

Website: 🌍 Visit AFPAAS Website

About this app

The this app mobile app allows account holders access to verify and/or update information as stored on the Enterprise DoD web application, referenced here as this app - Army Disaster Personnel Accountability and Assessment System. this app provides users the opportunity to Report Accounting Status, Update and Verify Contact Information, Update and Verify Location Information, Complete Needs Assessments, and View Reference Information.