Contact FAIRY TAIL Support
Company Name: Skyline Games
About: 3D ARPG×Magic×Guilds! Experience the story and grow your guild!
The strongest
team is assembled! Get ready to embark on a fantastic magical adventure with
your guildmates! The brand-new official 3D action mobile game, "FAIRY TAIL:
Fierce Fight" is officially launched!
Experience the most authentic and vivid
magical world with the intense and passionate anime storyline. Engage in battles
with nearly 40 wizards in highly detai.
FAIRY TAIL Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit FAIRY TAIL Website
Privacy Policy: http://fairytail.skylinesgame.com/web/private.html
Developer: HONGKONG SKYMOONS INTERACTIVE CO., LIMITED
7 Most reported problems 😔💔
Hello I lost my Fairy Tail account on Thursday, November 13, 2025. Level: 39 Username: ryan ID: 3380678231720 CP: 1760003 Guild: Sumara Server: 306 I have screenshots of my characters; I can send them to you by email if needed.
Hello I lost my Fairy Tail account on Thursday, November 13, 2025. Level: 39 Username: ryan ID: 3380678231720 CP: 1760003 Guild: Sumara Server: 306 I have screenshots of my characters; I can send them to you by email if needed.
Hello I lost my Fairy Tail account on Thursday, November 13, 2025. Username: ryan ID: 3380678231720 CP: 1760003 Guild: Sumara I have screenshots of my characters; I can send them to you by email if needed.
Hello, this evening I tried to log in, but it was like my account just disappeared. My name in the game is Yuriko and I was at level 57, I would like to know if it’s possible to get my account back, thank you.
Save data lost?
by Blademaster Zhay
So I downloaded this game today, excited to play a fairy tail mobile game since I find myself on the phone quite frequently. However, upon leaving the game for a couple hours and hopping back on, i didn’t have my save file! Naturally, I go and try to get it back, but I am unable to so I say “whatever, I wasn’t too far anyways” and try again. And to my UTTER dismay the same thing happens again! Now I’ve got an account linked with google, and I’m not sure if that’s the issue here or not, but I tried going to different servers as well to find thinking that I “maybe” didn’t pick the right server. Nope. Again, I’m not sure if this is a google account issue or a game glitch/bug, but for now I have to give this game 1 star due to the fact that I’m not going to be starting over and over again. SUPER fun to play, not fun to play the same tutorial over and over.
Unable to log into my account
by Valerie9911
I was having fun playing the game, and after two-three days of not logging into the game I go into it to see that I have to redo the prologue and everything else I have already done until I managed to get to a point that I can lot into my already linked account. Only to find out that my account is apparently banned for no reason, since I have not at all to my knowledge have said anything into any chat or have done anything that would validate getting banned since I had barely done anything in the game, and had only just completed the third story chapter boss.
My account disappeared
by Tahmid2020
I played for a day the gameplay was ok and the graphics are so so. Today I logged in and the game started from the beginning. What happened. I just started and the next day I gotta start over. I was gonna play the game regularly because fairy tail has a special place in my heart but starting over just ruined my mood. I hope other developers make a game that does not do stuff like this.
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