I was playing this game daily pretty much since it came out, having fun with it and making some really good progress. 2 months in though, my account was banned and deleted. Shortly after, I was unbanned but had to rebuild my progress from scratch. Figuring it was just a bad server glitch, I played another 2 months, made a small purchase at some point, and then found that my account had been deleted again! When I contacted them, instead of helping, they put a permanent ban on my account despite having made no TOS violations! I raised the issue with Apple, who actually did refund me after investigating (thanks, Apple support!), and I encourage anyone else who’s been wrongfully banned and made purchases to do the same. The publishers of this game are unfortunately not friendly to the players, and so far, almost 25% of all App Store reviews are confirming this. If you are playing this game, be very afraid, because there’s a high chance that your account will be deleted and even banned at random.