Contact AI Photo Enhancer - Nero Lens

Contact AI Photo Enhancer Support


Company Name:

About: Lens is an AI-powered tool that automatically upscale & generate images in a
matter of seconds by Nero Software. With the AI model being the foundation
technology, Lens was designed for photo editing and improving image quality,
including making blurry photos clear, restoring old pictures, removing
artifacts, sharpening, etc.


 
  2025-02-26

AI Photo Enhancer Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Nero AG



Verified email  

Contact e-Mail: lens@nero.com


Verified email ✔✔

E-Mail: lens@nero.com

Website: 🌍 Visit AI Photo Enhancer Website

Privacy Policy: https://www.nero.com/enu/corp-legal/privacy.php

Developer: Nero AG




Privacy & Terms:

http://ai.nero.com/image-upscaler






3 Most reported problems 😔💔

4.6 out of 5

Credits

2024-03-17

by Redfab5

This morning I purchased 300 credits to use for upscaling images. When I go to log in they are no where to be found and it keeps trying to get me to purchase more. I tried to reach out using the contact seller info and my email was rejected because server is not recognized. I want my money back or my credits immediately. Someone please contact me.

Zero Starts

2023-09-15

by Donald Duck Girl

Updated April 13, 2023 ZERO STARTS ZERO STARTS ZERO STARTS.
You sent me a email reply but I can’t reply back to you. To send you copies of what your app claimed it does and doesn’t do anything. Now I know why they will not allow you to post the pictures your app claimed it restored. It is the same as the original one. Not one thing restored. Question, why can’t we communicate with you by email so you can see for your self. You claim your app is great on an scale 1-10 yours hit the bottom of the volcano.

Your app did nothing to restore a very important photo to me. This photo was taken back in the 40’s with my mom, my brother who’s about 3 years old who what’s KIA in Vietnam 1966. The before and after was the same, after waiting over 2 & 1/2 minutes. Your so call vision ad has to be doctored up because on my special photo you didn’t repair, restore anything, and I mean anything. I tried to leave you a feed back but again it would only allow me to put my name & email address down, no comment. I have proof it didn’t repair, restore anything if you would like to see it. Cindy

Won't save

2023-09-22

by Stay-at-home-writer

I have the pro version. It won't save the upscale images. It just gives an error message.


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  4. If you are a AI Photo Enhancer - Nero Lens customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using AI Photo Enhancer - Nero Lens.


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