Company Name: Downtowner App, Inc.
About: Northstar Village Transit provides complimentary ride services to Northstar
residents and visitors. Request rides from point A to point B with the tap of a
button! Just download the app to ride anywhere within the service area and view
fixed routes.
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Downtowner App, Inc.
E-Mail: [email protected]
Website: 🌍 Visit Northstar Village Transit Website
Privacy Policy: https://www.ridedowntowner.com/rider-app/privacy-policy
Developer: Downtowner App, Inc.
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by Laxk1dd
I’ve lived here for a while and am friendly with my usual drivers. At first, I thought this app was great because it would give an accurate estimate and was better looking than the old app. Then the bus drivers filled me in on how the app doesn’t actually understand their routes. It doesn’t understand that we have to go to the end of a street and turn around, we can’t dart back and forth between the closest houses. It also took the entire human aspect away from being a bus operator; they no longer are supposed to radio to each other and self-regulate to make sure each village stop gets taken at some point. During off season, I was very happy. Now, I am extremely disappointed since my route has become the worst zig zag of pickups in the morning and then no buses at all in the afternoon. I would trade back for the old ugly app if I could.
by Jennyphelps
At first the app seems easy to use but I have run across several issues. I request a ride and it says the bus is here, but there is no bus. The new bus hours closing at 6pm is too early. I do not like that they will not pick you up from the village if you don’t request a ride, even if a driver sees you they won’t pick you up. With the old system that was not the case. There have been many issues with requesting a ride and the bus not coming.
by LazTunes
Title says it all.