Contact Photo Studio Support
Company Name: Block, Inc.
About: Just snap, style, and sell. That’s how remarkably easy the Square Photo Studio
app is.
Photo Studio Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Block, Inc.
Verified email ✔✔
E-Mail: support@kvadgroup.com
Website: 🌍 Visit Photo Studio Website
Privacy Policy: http://kvadgroup.com/ps_pp.txt
Developer: KVADGroup App Studio
3 Most reported problems 😔💔
Once great app now another cash grab
by LCarney, Monster Kid
Loved the free Photo Studio — it’s what kept me with (and loyal to) Square now that their fees are almost comparable to all the other processing services.
Now that they’ve update the app with a list of really nice ai-generated backgrounds — which I thought would be a fantastic new upgrade — they’ve decided to start charging for the ai photos. All without letting you see a preview of your photo before using.
You pay for 40 photos and end up having one deducted every time you generate it to see how it looks with your product. I like to test out a few backgrounds before deciding on a final one - with their new costs, I’ll just be wasting money trying to find the best background.
Also, they claim 40 free to start out but I tried out at most a dozen and now am being charged for it. Very disappointed in Square’s approach to this. Nothing separates them from all the other processing companies now.
WAS A GOOD APP 😡
by FloridaRice
This was a good APP. Then they decided to change and start charging. Which is fine, I get that people want to make money. But this is a SHAM!! If you pay for a package of 20 pictures then you expect to get 20 pictures. Not in this app. When you use the generator it gives you 4 pictures to choose from. You would expect that that one picture, if you chose one, would come off your account. No. They dock you for all 4 of the samples!! And if you don’t like any of them, so sorry! You just lost 4 pics! This is an incredible RIPOFF! And A SHAM!! 😡😡 SHAME ON YOU!!!
App crashes and Categories feature won’t work
by Peteyiv
At first glance I loved this app, that was until I tried to use it. The categories feature will not sync with my site, I have 4 categories on my site
I take a photo
tap add to square, and boom 0 categories shown, I have to create a new category for every single item I post via the app and then clean it all up on the back end IF and only if the app doesn’t crash mid upload!
Spent 2 hours on the phone with square, did all the trouble shooting, delete and reinstall, log In log out, update IOS, restart phone, reset network settings.
Now I’ve been given an internal email for the “photo team” who I haven’t heard back from.
Really hoping to get this resolved because it seems like an awesome app. Just awful tech support really, impossible to get someone on the phone that knows anything
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