Contact YouTube Studio Support

They’re on track to ruin this app. I’ve used this app for years. Videos under content are now out of order. A video I posted 3 days ago is above a video I posted 1 day ago.. I have my sorting on most recent so it should be the other way around. Also the revenue used to show your most recent and ongoing month on the top, then the past months in order from top to bottom. Now it shows revenue from months ago on top and your most recent on the bottom. Also if you wanted to see what you made in one particular month, let’s say “February” it will still list all of the other months and not the month you are wanting to see revenue for. What is going on? Seriously. All of this just started happening days ago and the most recent update/bug fix didn’t fix any of these issues.

I’ve tried adding a thumbnail but it doesn’t work. I tried to add a custom thumbnail but when I clicked on it, it said I had to verify my account. So, I clicked on Verify My Account and it said my account was already verified. So, I went back thinking it would let me add thumbnails but it AGAIN said I had to verify my account! I tried over and over again but it STILL said that I had to verify my account but it also said that my account WAS verified! I went onto the help section and all the help section did was say “Click edit then click on add thumbnail then click on custom thumbnail and blah blah blah” All it did was say what button to press and stuff. I wanted to know how to “verify” my already verified account! This app really bugs me because of all the false advertisement. It tells you that it will let you add thumbnails but it doesn’t. So, I gave it a 1 star rating.

I haven’t updated this app in over a year and I’m glad I didn’t. I use this app on a daily basis to upload my thumbnails and or to reply to commenters questions and/or remarks. The only grip I did and still do have is that I have to use my iMac or my MacBook Pro just to use their Beta Studio webpage which use to be easy to navigate/use and now is more of a headache than in the past just to add in end screens and other important details for each of my uploads. This feature was available on this app until I updated this app. After that I stopped updating this app and I’m glad I didn’t continue to update. One of the reasons why I don’t update apps when there is an update is to see what others are having problems with or what cool features were removed or added. If there are no complaints then I’ll update but if their are complaints you bet your bottom dollar I’m not gonna follow. Good luck to all of those who can’t use this app to its fullest extent.