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Company Name: DragonFly Athletics, LLC
About: The NFHS Center for Officials Services (COS), powered by DragonFly, is THE app
for high school officials. The COS brings all things officiating into a single
place so you can manage your schedule from anywhere with ease.
Center Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of DragonFly Athletics, LLC
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Center Website
Privacy Policy: https://www.dragonflymax.com/security
Developer: DragonFly Athletics
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3 Most reported problems 😔💔
Horrible customer service and issues throughout
by Jv Slivers
There are so many issues I have had with this app. I’ve reached out to dragonfly several times and was basically told they can’t help. When I asked for my issues to be forwarded to another agent to help I was told there was no one else. And when I asked to have someone else in Customer Service speak with me I was told “I’m the manager of customer service and there’s no one else I can forward your issue to”. Dragonfly is unwilling to address issues and because of that I’m not getting paid my game fees and that is creating conflict between myself and the schools
What a mistake
by Mannichine
No calendar synchronization. No filtering for games that have been assigned but not yet accepted—so you have to scroll through an entire season of games regularly, just to make sure you didn’t miss an assignment. No ability to turn off useless reminder notification emails. Horrendous (ie, “no”) customer support that basically tells you your problems aren’t important to them.
This app makes an official’s job significantly more difficult and complicated. It’s hard to imagine how Ohio moved to it, knowing how problematic it is.
Worthless piece of crap
by Daveg144
Basically, the app is nearly useless and about the only good thing is being able to see your schedule and transfer your pay to your account. There is no calendar and you can’t see your blocked dates on the app. Of course, this should be no surprise as the full site is also pretty useless. Top it off with ZERO customer support and you have a whole state of unhappy officials, assignors and schools who would love to go back the Arbiter.
Have a Problem with Center for Officials Services? Report Issue
Why should I report an Issue with Center for Officials Services?
- Pulling issues faced by users like you is a good way to draw attention of Center for Officials Services to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Center for Officials Services customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Center for Officials Services.
