Company Name: Subify LLC
About: Unlock the XPLR Life With Sam & Colby. View exclusive content not available
anywhere else, interact with Sam & Colby directly on live streams, connect with
Sam & Colby and the rest of the community through direct messages, and get the
chance to win awesome contests and giveaways.
Listed below are our top recommendations on how to get in contact with XPLR Club. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact XPLR Club. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Subify LLC
https://xplrclub.com/terms-and-conditions
https://xplrclub.com/privacy-policy
Have cancelled this subscription over six months ago and when I call the number it tells me it cannot take any calls right now I need this to cancel and no one is helping
I cannot update payment info for my account and this is the 3rd time I've contacted customer support...can someone please respond?
I am not able to access my account. When I first signed up, it kept giving me an error so I figured nothing went through. To my surprise I received an email and a charge on my card. I have no clue what password it took and every time I have tried to reset it, it never sends the code. I have emailed customer service and no answer. I have also had issues with ordering items where we ordered the wrong size and emailed the same day and was told there was nothing they could do to cancel the order or change the size on a phone case. I really enjoy watching Sam and Colby, but the non customer service that has been provided has made me return unsubscribe from them and unfollow on all platforms
I cannot log in to my account. I havent been able to for over 2 months. I signed up because I am a huge fan and I have never been able to access any of the features. I am being charged $20 a month and I am not able to cancel my account because it wont let me log in. I need to get a response or this will be reported as fraud. I need all of the money refunded asap.
Hi, I cannot access my account with the email I set up with. I have been charged for the last 2 months for a subscription but can’t access it nor cancel it bc it’s not showing up under subscriptions. Please help. Thanks, Kinsey Neatherlin
by HxA Fury
I have reached out to customer service about not being able to log into my account 3 times. Even reached out through DM on Instagram about this issue to them directly. Absolutely no answer. Haven’t been able to watch any content or log in for a month. Absolutely disappointing.
by Peepooppoopgang
Yes I like the idea but it doesn’t make sense to me it’s free to download but not to use I was I’m a big fan don’t get me wrong but it’s just messed up Sam and Colby please fix this and maybe make an arcade game reason why I’m giving it to star is because it’s free to download and not to use
by HAMMYISCOOL
Okay so I love the boys and all and I think the XPLR Club is an amazing idea but first off the quality of the videos are just not good. I was thinking they’d be in HD and not 144 fps. For 20$ you’d think I’d be paying for all of that but not at all from what I’ve seen. Secondly 20$ is too much. Make it like 10-13 and you’ll probably see a lot more since 20 is hard to come by for your demographic. But it’s all love and I have no hate towards you guys. Keep up the good work!
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