Contact WuKong Support
Company Name: Lan Global Limited
About: The WuKong app is specially designed for parents to stay up-to-date with
student's learning progress and development at WuKong Education.
[WuKong's
Functions]
· Check course schedule anytime: Smart switching calendar to control
the learning progress
· Attend live course by one click: Simplified learning
procedures, attending the class through one-click
· Flexible leave request
before a class: Easy to submit application .
WuKong Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email
Contact e-Mail: [email protected]
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit WuKong Class Website
Privacy Policy: https://www.wukongsch.com/policy
Developer: Lan Global Limited
Privacy & Terms:
https://www.wukongsch.com/policy/
3 Most reported problems 😔💔
Horrible storage and use
by Hreuh
This app is very buggy and every time I try to click an answer it does not work, I take math and Chinese. For Chinese when you write the words every stroke I make even if it’s perfect, the app says it’s wrong. I can make a stroke far away from where it actually is supposed to be and it will say it’s correct. The audio also has bugs when it never plays even when I click on it and restart the app. When I take a picture for the worksheet it will save to my device. I really want a setting to turn this off so I don’t need to spend an hour cleaning my device of useless Chinese worksheet pictures that I’m never going to use again. The math Is good but in my opinion the Chinese part needs a lot of work.
Class and App is fine, Sales is horrendous
by Blaus123
My son joined WuKong classes as a trial for him to learn more Chinese. I had previously communicated our needs in detail but the people who handled our account was unpleasant and under educated - she did not even call me by my name just kept saying “kid’s mom, this, kids’s mom, that”.
As a beginner under 4 years old, we are exploring different ways for our kids to learn, but they kept pushing for signing up for 1000 more classes, or even, after a few weeks, asking us to upgrade to a “3 year plan” or a “5 year plan”. But honestly, who knows if any kids can commit that big? Well not mine and I’m sure he will turn out fine.
Bad app very laggy over all its a bad app
by Ban This Bad App Please
I would give this app a 0 star if I could but I can’t so here’s a 1 star even though doesn’t deserve it. Please ban this app from the App Store not TikTok I love TikTok I hate this app. Joe Biden please ban this app instead pleaseeee this app made me suffer a lot of pain even though I only have used it for not even 1 week. It has brought harm into my life and made me depressed, but I’ll be even more depressed if TikTok gets banned and I will start a riot outside of the White House if this app isn’t banned please Joe Biden I love you please. I will vote for you when I’m old enough. Thank You now ban this app!
Have a Problem with WuKong: Chinese, Math & ELA? Report Issue
Why should I report an Issue with WuKong: Chinese, Math & ELA?
- Pulling issues faced by users like you is a good way to draw attention of WuKong: Chinese, Math & ELA to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a WuKong: Chinese, Math & ELA customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using WuKong: Chinese, Math & ELA.
