Company Name: Protected.net Group Limited
About: Total Adblock is the ultimate solution for eliminating unwanted ads and pop-ups
while browsing on your iOS device. With our advanced technology, Total Adblock
ensures a fast, smooth and uninterrupted browsing experience by blocking all
types of ads, including banners, pop-ups, video ads, and more.
Listed below are our top recommendations on how to get in contact with Total Adblock - Ad Blocker. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Total Adblock - Ad Blocker. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Protected.net Group Limited
E-Mail: [email protected]
Website: 🌍 Visit Adblock Website
Privacy Policy: https://jiiqii.com/privacy.html
Developer: AdBlock Block All Ads
https://www.totaladblock.com/privacy
https://www.totaladblock.com/terms
I was charged twice for a subscription. On August 24th,2024 I was charged $119 (invoice 70338597) and on September 24th 2024, I was charged $99.00 for the same subscription (Invoice 72486013). I need a refund and I also need the service stopped because it has not helped to block any ads. Thank you
I can't understand when I look on my Paypal sheet, it has 5 charges from TotalAdBlock on the same day. That doesn't make any sense. I was charged October 30th for $ 1.99 and then October 30th $23.00, then October 30th $38.97, then October 30th $38.98, then once again October 30th $38.95 So on One day October 30th I was charged $141.89 . And then Sept. 4th I was charged $9.95 for TotalAV, and in two weeks againOctober 17th $9.95, and then again November 4th $9.95 What or why but I really would like to be refunded and canceled out of all this Please.
I am requesting a refund of 119.00 dollars, I already had your service on 10/22/24 and was billed the promotional price of 19.00 dollars. On 11-22-24 your company billed me again for 119.00 dollars please refund or cancel both of my subscriptions to your service. You have no phone number to contact customer service and talk to someone.
CANCEL MY SUBSCRIPTION
cancel and refund my 198.00
I did not wont auto renew on my account cancel my subscription
I have been charged the following amounts on my Bank America checking account on 11/7/24 from Adblock. 11/7/24 9.95 11/7/24 29.00 11/7/24 38.96 11/7/24 38.98 Too make it worst, I don't have coverage from Adblock I been in & out of VA Hospital and just notice these transactions. I want these remove from my account & given credit, If not I will give this to Adjuntant General Office of the VA. Please let me know your answer.
I have been charged the following amounts on my Bank America checking account on 11/7/24 from Adblock. 11/7/24 9.95 11/7/24 29.00 11/7/24 38.96 11/7/24 38.98 Too make it worst, I don't have coverage from Adblock I been in & out of VA Hospital and just notice these transactions. I want these remove from my account & given credit, If not I will give this to Adjuntant General Office of the VA. Please let me know your answer.
I never ordered Total Adblock. Please cancel
Request refund on all charges
I did not order this. Please cancel immediately and give me full credit.
I still get McAfee anti virus pop up several times a day. Pleae stop these pop ups
I signed up for the free service and then I got a call about you sending a charge of 297.00 to my Discover card. I do not want any of your service and I want my money back. The service has not been downloaded. I couldn't find a phone number or a way to talk to a person
I ordered 2 of your service,one was $29.00 the other one was $39.00. I got charged twice for the $39.00. I would like to get a credit for one of he $39.00. Regards, Hank Gortzen
I have tried over an hour to find customer service which appears to be non-existent. Cancel the subscription immediately and refund the $119.00 charge which i did not approve. I am so mad at the surprise charge and non-existent customer help. There should be a law against taking money and providing zero support.
Refer to Totalblock.com Fareham GBR 8443466837 S584296647346534 $39.00 CD 9135. I subscribed to Total Ad Block on October 22, 2024; although it appears that some ads are being blocked, I am still receiving a large number of ads on my Android phone, MAC Computer and HP Computer. Request technical assistance in resolving this matter. I can be contacted at 732-672-6799.
I've been double charged on my account. I signed up on Nov 12. And it's not working
November 17th you took $155.00 from my credit card ending 9970. Why, your web site quotes $99.00 for a one year renewal. If my cost is $155.00 cancel my service and return my money. If you will renew for $99.00 and return $56.00 to me I will retain your service. Please respond. My phone number is 918 808 1994. Address: 4307 S. Sweet Gun Ave. Broken Arrow, Ok.
November 17th you took $155.00 from my credit card ending 9970. Why, your web site quotes $99.00 for a one year renewal. If my cost is $155.00 cancel my service and return my money. If you will renew for $99.00 and return $56.00 to me I will retain your service. Please respond. My phone number is 918 808 1994. Address: 4307 S. Sweet Gun Ave. Broken Arrow, Ok.
I need to have Ad Blocker Transfered to my new computer my old chrome book broke
Not all of your recent changes are so cool. You have polluted 2 of my computers with the most obnoxious and aggressive push that I've ever seen. You could have stopped giving it away and it would have had the same effect. Sure, we'll go away when we get some money. That's the message you are giving and it is difficult to get rid of your invasive campaign. You got a good useful product there, but I've lost a lot of respect here and I like you far less as a company. I also don't appreciate how difficult you make it to accomplish human contact. Among other things you subjected me to an AI that was just out to reel in some more money. Then it probably would have connected me to a smarter AI. Please change your evil ways. I don't want to send money to people I don't like. I don't ads and I don't like you. What a choice.
My adblock isn't working.
I installed Total Ad Block yesterday and I tried to play a video online and it was blocked. I could get to the site, okay, but when I tried to play it, it remained a black page. This happened a dozen times with no other result. If appears that this is due to your app, so please remove it and send a refund. Your app does not block ads from a number of Microsoft games that I play, so it has little value to me. Again, please uninstall.
Adblock rudely told me it was going to take 49.00 from me soon and 2 days later they did, NO PHONE NUMBER, no way to cancel online, BANK WAS INFORMED, BOYCOTT THIS SLEAZY DUMP everyone!!!
PLEASE CANCEL MY SUBSCRIPTION I have been try Not successful. Maybe BBB is the way to go!
I canceled my account months ago yet I'm still being charged yet I have more ads than ever. I want my account canceled, I want a refund and I want your instructions put into plain english so anyone and ereryone can understand how to move around the site and know what they are doing.
CANCEL MY TOTAL AD BLOCKER IMMEDIATELY
AdBlock has never worked for me. I've asked for help getting it installed with no luck, and I see I'm still getting billed for it. Please help me to get it installed or stop charging me. thanks Wayne Mitzel 847-736-0200
Good morning. I installed Total Adblock on 10-24 24 and all was working well until this morning. It doesn't seem to be working. How do I fix the problem. It was working great until this morning.
i cannot login to adblock. it seems to me there was an email with a temp login pass word if there is such an animal i cannot find it on cp if this so can you please resend the email. Adblock says it is working but there is no app in my listings!!
STOP Taking my money. I asked monhs ago and it is still taking place. I was told that I would get a refunfd and guess what??? NOTHING and you are still taking my money. THE BBB is the only solution
PLEASE CANCEL MY SUBSCRIPTION.
ordered ad block today for $38.95 got charged $19.00, $38.96, $29.00 and $38.95. What is going on if there is a problem cancel my
Please stop charging my card. I donot want this? and you keep charging my card. You have ignored and overlooked my request.
I would like to cancel Total Adblock and a refund of $1.99. This is because my checking account was charged and the app. was not instaledd on my phone. After, I want nothibng more to do with Totaladblock.
I tried to get in touch with you, but I keep getting the run-around! mes4ku@redacted AttachmentsMon, Oct 14, 1:35 AM (5 days ago) to support, me I want a refund on ADBLOCK, please. It didn't work for me. Thank you. Maria Schwarz INV 73355998 See attached below One attachment • Scanned by Gmail Invoice Invoice iiumber lNV73355998 From Total Security Limited Larch House, Parklands Business Park, Denmead, Hampshire, United Kingdom, P07 6XP Item ®TOTALAdblock Date of issue October 5th, 2024 Payment date October 5th, 2024 Bill to Maria Schwarz 913 N ROCK ROSE AVE •WA 98382 United States Price One Time Discount Tax Rate Total Total Adblock Pro October 5th, 2024 -October 4th, 2025 Payments $99.00 s70.00 Subtotal Tax Total Today Date $29.00 Amount pay_ay7ufonkk6tubdxbgrkzw2ssy4 ®TOTALAdblock Company Registration Number: 10161957 October 5th, 2024 VAT no. G8245 2037 32 $29.00
it is still on all my pages and pops up all the time. It is VERY UPSETTING I WILL LET anyone I WILL TELL THEM YOU POP UPALL OVER THE PGESES
I am not happy with you guys always popping up on my page when I am changing sites the add block pops up and makes me very ANGRY I will not order from her and please take the add block off NOW!!!!!!!!!!!!!!!
I am s0o frustrated. The Total Adblock extension constantly shuts off and I have to reload it. I keep getting pop ups from Google chrome. Please what am I doing wrong, if anything.
oug St Martin From: dougstmartin@redacted To: dataprotection@redacted Wed, Oct 16 at 11:28 AM Why am I getting unwanted unasked "BULLSHIT" text messages from 1 902 440-6558 TOTAL AdBlock when I have no interest in their services!!! I have contacted both the Mn Attorney General's office and the Mn Secretary of State to seek legal action and file harassment charges!! Minnesota takes these scans very seriously and will come after this company legally. Take this message very SERIOUSLY!!!!!
How much does adblock cost I was charged $30 on10/9 $9.95 on 9/30 $1.99 on 8/29 $19 on 8/28. Sounds like a lot to me. I was charged an overdraft fee $38 for the 10/9 charge. I'm on SS and paid 1x a month and not very big check either
ADBLOCK, if you really want to block ads from my phone and computer, STOP SENDING THE MESSAGE THAT I NO LONGER HAVE ADBLOCK! I KNOW I DO NOT HAVE ADBLOCK AND DO NOT WANT ADBLOCK, SO PLEASE QUIT SENDING THE MESSAGE WINDOW TO MY COMPUTER!!!!
I received a charge on my credit card from Ad Blocker. I made a payment that ai thought was one time a year. I am not sure what this fee is for but i have told my credit card company to deny it. I need an explanation.
I thought I would give this a free try. Unfortunately I could not follow your directions to enable the blocker. I hope your computer whizzes will improve their ability to offer verbal instructions, that is, to communicate with us humans who don’t find technology particularly interesting but want to use it, to block ugly ads for example. The computerized world is ugly enough as it is! Thank you
I was charged on my account and I would like to dispute these charges. I want to cancel all services if there are any. The first charge was on 7/22/2024 for 1.99 and the second charge was on 7/24/2024 for 38.98. These services never worked, and I do not want them. Please give me my money back
I can NOT reach you. Phone numbers don’t work. I will call better business bureau if you don’t contact me ASAP
On June 4th 24 I was charged for $1.99 and also June 4th I was charged $39 I've called and they said there's a refund policy no later than 14 days That doesn't apply to me how would I have known if I didn't know until just a couple weeks ago I called a week ago and they're telling me they can't refund me well I didn't you don't have her mission to charge my card it's it's fraud
I just received my amex statement. It contains the following charges for adblock: June 26 2024 -$119.00 July 13 2024- $9.00 +$39.00+ $39.00+$29.00+$39.00+$165.00=$314.00. June $119.00 + July $314.00=$423.00. I request and expect a full refund of the July charges or a total cancellation of TotalAdBlock services and total refund. Charles Phillips chasp73@redacted (709) 749-7699
I keep getting notices that my Total add block has ran out.I am paid up for another year
Received your message about a request to reset password. I did not request a password change
I did not authorize the subscription for total adblock. I need to be refunded my $119. I cannot find a number to call to file a complaint.
I want to get total adblock off of my computer. Just in the last few days it has started blocking ads again. I did not authorize this and want it off of my computer. Thanks.
I have never ordered your product and have never downloaded your app. It is not listed on my iPhone subscription lists yet you continue to charge my card 9.95 each month. I’ve asked you to cancel this numerous times. I want this to stop and I’m owed a refund of at least $39.96. PLEASE FIX THIS!
I did not authorize the $119 billed to my checking account. I do not even use TotalAdblock. I tried it last fall, did not like it as well as the blocker I had been using and I canceled it. Please reimburse the $119 to the PayPal account you used. I will also contact PayPal. Thank you.
Cancel my subscription, refund me the money you've stolen, and then go away. I'm not giving you people $5 and my information because you're already stealing my money for a totally worthless product. I want out of this circus because I'm fed up with you Clowns. Cancel my subscription and just go the hell away. How hard is thar? Seriously. You've jerked me around for 2 weeks now, sent me 30 or so of repeat emails. I am sick of this. Youve had your laugh, it's not funny anymore. My bank notified me of your fraudulent charges that I did NOT authorize. This is totalbull
I am paying £9.95 a month but I am told Total Adblock has expired. Can you resolve this???
Please Please send me ur phone number my is 631 7031828 Teresa
I thought AdBlock was free. Why are you trying to charge me $155 for it. You do not have my permission to charge my credit card.
How in the he'll do you cancel this stupid app. They run you around until you can't stand it anymore. I've been trying to cancel this for 3 hour's and it's impossible. You can get in but you can't get back out. I'm canceling through my credit card account!! There a piece of shit.
I cancelled my account 2 years ago, but you seem to think you can still take money out of my account, You have taken £119 on two occasions within 4 months, 28th November 2023 and again 8th February 2024. What the hell is going on. I would like both payments refunded please and check my old account has been CLOSED. I am astounded of the above complaints about the same problems on here. Do you take pride in scamming the elderly. DISGUSTED even though you took them payments, adds have still appeared.
I get over 200 adds every day and I paid for this service SO.......either correct this or return my money111
I have been charged for a subscription that I cancelled after they took 1.99 and I deleted app from my phone .There is no way to get in touch with this shambles of a company allowed to take millions of other people's money And get away with it .they charged me another month even though I cancelled it so I have got to take drastic action and close my bank and open another I want my fu##ing back you low life's I dare not install on another device just to cancel again I'm not happy with them all I had was problems when I downloaded the app now I have a massive migraine trying to cancel and get a refund DO NOT DOWNLOAD ANYTHING TO DO WITH TOTAL ADBLOCK IF I HAD KNOWN THIS AT THE TIME I WOULD NOT HAVE DONE IT
I was notified by my credit card account that you have charged the renewal fee to my account. You have not notified me that this was being done. I do not want to renew the subscription as I feel this product does not do a very good job of blocking ads. Please verify that this has been done. Cancel the charge that you issued to my Citi Card account. I am a Senior Citizen and cannot afford this charge. Thank you, I will be waiting for this verification of cancellation.
Was billed $119 through my mastercard. Not ordered, certainly not authorized to use my mastercard. Please refund $ immediately. And how do you know my credit card information? This is a scam
Cancel subscription that i never signed up for. You got my money for nothing. Why you giving me the run around
I keep getting your pop-up add to reinstall adblocker on every page that I open I have 12 months subscription from Nov 23rd 2023 to Nov 23rd 2024 my invoice no is = inv53696493- I HOPE you can HELP with this problem?? Regards Peter
Was billed $119.00 today through PayPal by Total Adblock and I didn't authorize this payment. Please refund my payment. Transaction ID 48050211VA418942G
I was billed $23.80 on Feb. 28 even though I cancelled my subscription the same day that I subscribed. I want to know if it has been cancelled as of that date. Please refund my $23.80 and do not charge me any additional charges.
Why have I been charged £145.00 . I would like this Money refunded as I do not require this service anymore. Thank you
Why have I been charged twice
I signed up for this app August 2023. I was instantly billed 39.00. I was able to get a refund the same day. Today March 2, I noticed I have been billed monthly 1.99 since last September 2023 via paypal. February and March 2024 I was billed 9.99. I am trying to get a hold of someone from this website to get refunded. Businesses who sneakily add you back onto their services suck eggs and deserve to go out of business. In reading the reviews for total ad block I can see they are on their way.
I have been forced to change emails several times. I can no longer cancel my AdBlock account . . . and I have not used it for more than a year. What's a fellow to do?
Unable to download Total Adblock onto my computer. Reportedly because it is not compatible with my Firefox browser. That being the case, I have tried to cancel my account and obtain a refund to my credit card. The company’s website reminds me of a carousel, but not the amusement park kind of merry-go-around. HELP, someone, please!
Hvad sker der her i taget 149 EUR fra mig dem vil jeg gerne have tilbage på min konto med det samme Det er jo ren svindel de i fortager jer. jeg vil melde jer til politiet i danmark samt I England . og der er altid været popup på mine sider, og det er derfor at jeg aldrig kunne finde på at abbonere på jeres møg VISA-TRANSAKTION BELØB EUR149 TOTALADBLOCK WATERLOOVILLE KØBS DATO 15.02.2024 DEM VIL JEG GERNE HAVE TILBAGE PÅ MIN KONTO.
THIS IS A SCAM! The web page gives a run-around and links don't work...I'm being charged $119 on my credit card and numerous attempts to cancel this account get NO RESPONSE! How do I report this fraud and get the charges off my credit card? IT"S SO INFURIATING!!!
I would like to cancel my subscription. It went from $9.95 to $14.99 that's to much. The pop-ups are still there. I would like to speak with a real person to cancel my subscription. PLEASE! PLEASE!
I have not authorized an account to Tolal Ad Block, please cancel this account. stop charging my credit card for this service. I DON"T WANT IT !
YOU CHARGED ME $119.00 FOR WHAT I DONT KNOW AND I WANT MY MONEY BACK...THIS WAS ON THE 1/12/24 OF THIS MONTH I DONT WANT TOTAL ADBLOCK SO REFUND MY MONEY....CAPT.JERRY...........
I am sick and tired of having your FUCKING POP-UP AD coming up all the time. Your ad is more of a nuisance the the other ads. HOW DO I GET YOUR SHIT OFF MY COMPUTER?
HI COULD YOU PLEASE CANCEL MY CONTRACT, AND REFUND ME MY MONEY THANKS
I WOULD LIKE TO CANEL THIS AD REMOVER !!!! IT SEEMS LIKE ALL THEY WANT IS MY MONEY!!! I TRIED TEXTING N/A NO PHONE #!!! NOW IF I HAVE TO CLOSE MY CARD, I WILL HAVE TO CLOSE MY ACCOUNT N PLEASE REFUND WHAT I HAVE ALREADY PAID...... THANH YOU FRANK NOEVA
My credit card was charged $155. from Total AdBlock. I did not authorize this charge. I want an immediate refund. How do I reach someone by phone at this company??
On, 5 December 2023, I sent TOTAL ADBLOCK an email directing them to remove their POP-UPS AND NOTIFICATIONS that they keep posting on my computer. These are adds telling me to sign up and download their stupid product. I do not want their garbage and I told them that I do not want it and directed them to remove their junk from my computer. Obviously this company is employed by idiot, scammers, scumbags, dolts, morons, and stupid dumbbells! I highly suggest that someone get off the can and take action and stop these POP-UPS and NOTIFICATIONS. I have a document list against TOTAL ADBLOCK and I am ready to SUE! I am tired of dealing with Mickey Mouse organizations.
ID 68244331 Continual messages that my subscription has expired over last month. Accounts show: 20/12/2023 £119.00 to Total Adblock via Paypal. 19/01/2024 £ 19.00 to Total AV via PayPal 19/01/2024 £ 39.00 to Total AV via Paypal Correct false expired messages and refund all excess charges or matter will be taken further at end of this month.
I WOULD LIKE TO CANCEL MY SUBSCRIPTION TO TOTAL ADBLOCK---PLEASE REFUND ME MY 39.00 AND 1.99 CHARGED TO MY PAY PAL ON 1-18-2024
I have been charged 1.99 for adblock , I want to know why I have not received any service from you.
On 6/28/22 I canceled my TAB account, but somehow you managed to charge my bank @276.00 Reactivation fees, without my authorization. Please cancel my account and refund my money. Account Id #46153786
I cancelled service on 9/18/23. Then started receiving monthly bills again on 10/16, 11/16, 12/16 and now 1/16. If you cancelled service like my e-mails indicated, why am I still getting billed. Please contact me with an explanation and whatever process needed to reimburse me for these 4 months. M.J. Tack
i SIGNED UP FOR YOUR ONE YEAR SPECIAL PRICE, BUT DON;T SEE WHERE YOU ARE BLOCKING ANY ADS PLEASER REFUND MY MONEY
Hello, I received an email from you saying that you have charged me $23.80. Please refund that amount to me. Also, in trying to access my account with you, I needed to reset my password. In attempting to do so, I received an email from you that was flagged as dangerous, and I was advised that clicking on the link provided would likely allow my personal information to be stolen. (I did not click on the link.) Please immediately cancel my subscription to your product. The reasons are 1) the dangerous email you sent me, and 2) when I started installing your product, it attempted to install "Total browser" on my computer. I want to keep using my current browser and do not want to have to use yours. Please immediately refund my $23.80. Thank you, Bruce Holtgren
are you aware that youtube is advertising you on their front page; then blocking me for using you? might want to do something about that please.
I am requesting a FULL refund immediately. The service is almost totally ineffective and the $29 tease turned into almost $80. The ad GUARANTEED a full refund and I want that refund now. I will not hesitate to file suit and request attorney's fees. Don't think I'm a lawyer? Call the office of the Vermont Secretary of State. I expect a response within 48 hours.
What is the charge for 155.00. I have not brought anything from you. You make it impossible to contact you. I am blocking you.
I would like to cancel my subscription to Total Ad block. Please refund me my 19.00 charged to my Amex card on 1-3-24.
Your company is a total scam. Nothing works. I'll be damned if I pay you another $5.00 to have some flunky tell me it's my problem not yours. I'll suck up what I have already lost to you but you will never get another penny from me. You are totally blocked from my CC. You can stick your phony product and phony company where the sun don't shine and just keep deleting ads.
I wanted to sign up for the free trial but when I saw that the subscription was £39 per annum I decided that this was the better option. Unfortunately £157.99 was taken from my account WITHOUT MY CONSENT! This amount included three extra payments of £32.50 and one payment of £1.66. The three payments of £32.50 were in respect of Unlimited Protection, Total Password and and Safe Browsing VPN). The payment of £1.66 was in respect of a trial period which I didn't require as I had paid for the year. When contacting customer services and explaining this the operator was a little put out and said 'we gave you a good deal'. I told him that it wasn't a good deal when I hadn't asked for the extra services and I wanted a refund. He sent me a link which didn't work, and to make matters worse I have now been charged £9.50 every month since October totalling £47.50 when I have already paid for the year! I have not used this service and will not do so until I have received the money taken from me in full. My bank has blocked any further payments and will liaise with me regarding the refund, and failing that they will deal with this matter themselves. To clarify, I want a FULL refund of £157.99 plus £47.50 - a total of £200.49. I will be grateful to hear from you at your earliest convenience.
Will you please refund me the sum of £119 which you took from my bank today I have no idea why you did this hoping to hear from you soon
thought subscription was running out. so i mought ad blocker ultdz . now have more pop up ads than ever went on the 3 dots hiy extension and made sure it was on no help.need help
I need to talk to a custormer service person please Send me your phone number
On November 8th & 9th you billed me $19.00, and a second billing for $39.00 on the same date. You then again billed me another $39.00 on on November the 9th & 10th. These look like double billings. After looking many of your reviews it look you have been doing this for some time . Please cancel my account and refund the money to my credit card immediately.
by Nathaniel L. Jr.
I have purchases your product and I haven't been able to enjoy your services due to the fact my account hasn't been updated on your end. I have screenshots of a message that my information will be updated. I've been getting that same message for two weeks now and you still haven't updated. I've been trying to find a way to contact but can't find any email, support site that doesn't have prompts so as to relay a direct message or issue, just the ones you think are necessary. I would still like to try your product even though it seems to be more a problem than a solution. This is the only forum I have to bring this issue to you. And I am very frustrated and dissatisfied at this point. Do you think you can help me? I still have the app and screenshots of a repeated message that's been sent over a week with no progress. And now I can't seem to leave my name because your company I guess can't distinguish two accounts with the same name. Maybe that's the reason I'm having issues with your product. The nickname 'Dissatisfied' is taken as well. Guess I'm not the first!
by Inkartinc
I was offered this at $2.99 a month when i got a new phone. The next month it went up to $9.95. I didn’t notice until the next month. Figuring out how to contact them was very difficult. I finally chatted with someone and was offered the $2.99 again, for real. I thought I’d try it. I was refunded the $6.95 for the 3rd month. But the next day, my bank showed another charge for $9.95. Although PayPal showed the refund my bank didn’t. But I have 2 charges in my bank of $9.95. So back to the site to try and contact someone, finally did with a chat. I asked for a phone number but wasn’t given one. I knew I couldn’t play with this company anymore. I tried to follow the cancellation process but it kept taking me back to chat with someone. I think I’m finally canceled. Now as long as I don’t keep getting deduction for Adblock with a canceled subscription, I’m glad I got out of there with only $20 loss so far.
Getting support is bad. The service itself I can’t say since I was so messed up with getting billed I cancelled before I really used it.
by PBeast2
Installed this , enabled every single filter the product has I still get ads on Facebook watch, all browsers. Configuring everything should cover at least something. It does not. Tried contacting support it does not exist, you simply get stuck in a loop of tutorials. Found online a company which somehow is able to get reviews and comments to the UK based company. Wrote a detailed description and sent it off - not heard anything in 2 weeks. I worked in software development for 25 years so I’m not making newbie mistakes. Install, reinstall, reboot, delete reconfigure , latest version - I’ve done everything, if I developed software like this in my career I would have been fired on the spot. Don’t know how they remain in business. Not able to give zero stars would if I could.
Deleting right now , apparently I’m on a free trial , will figure out how to stop them auto charging me the first month - not sure how to report to the apple App Store but this product needs to be gone
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