Company Name: Protected.net Group Limited
About: Total Adblock is the ultimate solution for eliminating unwanted ads and pop-ups
while browsing on your iOS device. With our advanced technology, Total Adblock
ensures a fast, smooth and uninterrupted browsing experience by blocking all
types of ads, including banners, pop-ups, video ads, and more.
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Protected.net Group Limited
E-Mail: [email protected]
Website: 🌍 Visit Adblock Website
Privacy Policy: https://jiiqii.com/privacy.html
Developer: AdBlock Block All Ads
https://www.totaladblock.com/privacy
Protect your data and wallet. We investigate the developer's website (Totaladblock.com), verify they're legit, and uncover hidden scams or complaints.
i have paid for service but I still have ads showing up.
This account was cancelled !
I'm reporting your company to the FCC for failure to opt me out as requested. Sandra Augustine saugust48@redacted
You are blocking every article about Elon Musk and every article about the NRA. You also won't allow me to bypass your lock.
please cancel my ad block as i no longer need it my bank has been aware of this
I was charged $155 on Feb 8, 2026 and I have no idea what that was for. I pay a monthly fee, but that is about $14.99/mo, so unless sometone tells me what the larger charge was for, I would like it refunded. It was Transaction 9LP6561472983892
I want to cancel Total AdBlock. How do I cancel and cancel auto payment?
I purchased the annual package: My customer ID is #271720018. After downloading, it shows I have a "FREE" account. I cannot find any option to enter my customer number or how to activate my paid subscription.
You have taken along of my money I want back
I.ve had add block for a few days now an It does not work. Adds still pop up etc. customer #ID 173106146
iWANT A REFUND ON MY CREDIT CARD , MASTER CARD FOR $187.08
On the 18th Feb, through paypal totaladblock took 4 payments of £39.00ea and 1 payment of £29.00. These payments, which are a total of £185.00, are obviously wrong. How do I go about getting these payments reimbursed
This service was cancelled. Removed the automatic payment option.
On the 18th Feb, through paypal totaladblock took 4 payments of £39.00ea and 1 payment of £29.00. These payments, which are a total of £185.00, are obviously wrong. How do I go about getting these payments reimbursed
i been trying to cancel my subscription for a few months now with no luck, need to speak to staff of customer service . please
I ordered the trial for 1.99 on 1-2-26. I got more ads than I did before so I tried to cancel but could not get the help I needed. On 1-20-26 you took out $39.99 from my account and in 2-2-26 another $9.99. I want this canceled and my money refunded ASAP. Other I will have to get my bank involved in a fraud. I also started having major problems with my phone and had to take it in. The totakadblock app was the problem and had to be removed so I do not have an app to go into.
The page to finish set up is blocked. Quit charging my account.
My android phone is unindated ith popup adds. I thought total adblock prevented this
I PAID 3 TIMES I CANT LOAD ON MY TABAT SO I DID NOT THINK I HAD GOT IT CANT SHOW I ORADED AGAIN PLEASE HELP
BEWARE BEWARE BEWARE There seems to be no way out of this mess. Tried canceling over and over they just got money anyway. Finally got to where I was supposed to be able to cancel and they want card info to charge me to cancel.
Need to talk to someone from customer service about this app or watever it is I never subscribed too and keep taking money from my account even when my account information has changed. Serious breach of security if I may say..
I already have a ticket, however when I try to take a screenshot like you asked, it does not appear in my photos folder. Please advise
The only ads that are the problem, is the ones from Total Adblock. STOP YPUR DAMN "BULLSHIT,"
I have been charged excessively I tried to add lock for a month for a dollar or whatever it is and then did pay the $19 for one full Year's coverage but I've been charged $9 every time I turned it on and I don't understand that and it shouldn't happen and refund it please now!
It is now 9:00 am , I have been fighting your popups since 6:00 am adblock is my biggest annoyance on my laptop , mcAffee is the second pain I have bothering me, How dare you think that you can do this without authorization If you want to use my internet service ,Pay Me for It !!!
Please remove your ads for your unwanted services from my pc as I have requested several times before.
My subscription was canceled after first month I'm still being charged
on 27th December I was charged £119 for a service I had never had and I do not want to have - please CANCEL the supscription and REFUND my money
I have been trying for 2 days to reset my password because I forgot it. you send me an e-mail which says to click on the reset password link but when I do nothing happens. please help
I have been trying for 2 days to change my password because I forgot it. I get an e-mail with reset password link but when I click on it , nothing happens
you keep billing me falsely stop, cancel and send me a confirmation
This is the second correspondence that I am sending. You put an advertisement for your service on my computer without my permission. It is interferring with my computer being able to function properly. I need it removed now. I don't want your service. This is the second time that you have messed with my computer. It needs to stop now.
Either stop having your total adblock from showing up on my computer continually as I do not wish to resubscribe for it, or I am going to sue you for harasment.
I paid for your service and two days later I am still getting ads from your company about purchasing adblock how do I stop your ads?
I have Total ad block and VPN. Ad block and VPN aren't working.
why is my totalav casey blocked
please refund my $85.00 as I have opted to cancel my subscription to Adblock. thank you
Could you please stop asking me to join you as you keep asking me to join total ad block .i have my own ad block
how did I get renewed?
I have a big issue with lots of ads. I was looking at your site, I have been deducted £1.99, but the ads are coming thick and fast! I do not have your APP, so there is nothing I can do. Can you correct this and let me know is the subscription is £1.99 a month, as I am a pensioner on a limited income.
Unusual transaction at Totaladblock for $155.00
I was told this account had been cancled. Why are you still taking Money out if my account. I don't use this service and don't want it.I do this every month with this I want it canceled and three months of service refunded this is ridiculous and I will contact consumer services if this continues or I don't get refunded the past three months now I ve had enough of it. I will have consumer services making contact if this isn't fixed today.
Total Adblock will not load. I want to cancel my subscription as I am paying for something I cannot use. Thank you. Please cancel
I have been charged three time for $39.00 Transaction - OLW37942JE1143718 for $39.00 Transaction - 9BY33707PP251830H for $39.00 Transaction - 6BA27697NE925142V for $39.00 All three transaction happened on November 25/25 I would like a refund of $117.00 refunded to my account and cancel my membership ASAP Any questions please email Thank you Don Beckett Email address beketo27@redacted
I am very anoid that you have taken no notice to my complaint. I told you in September that i didnt register to Adblock intentionlly and i asked you to cancel my accoint and return my money complely. You have ignored my reqest, instead i was told i had to pay you a further £9.99 yo get is canceld. That in its self is an insult cosidorring i want a full refund. I had blocked your payments Yet 1/12/25 you have taken a payment from me again and thankingme to coming back! The other thing thats an insult ghat it could take wedks to return the money. It takes you i moment to take it, you should retern it imedeately. Im giving you 24 hours to setal this or i will ragister you as a scam, for thats how i see you accion. Yours sincerly Mr G Bender
I have been billed 42.90 for AdBlock Premium. I have placed the transaction on dispute with my credit card company because I never ordered your product and I'm not interested.
Bought the product on Sept 25 cust ID 248674438 -- cannot get it to install on my Windows 11 computer Tel # 604-831-3687
I still get commercials is site operating correctly?
I want my subscription canceled by 11-23-2025. This app doesn't work for me Johnalapping@redacted
PLEASE! Stop your ad from popping up on every screen each time I select a new subject! It is the most annoying thing I have ever encountered! I am NOT interested in contracting with you and actually find it ironic that an ad blocking service is an ad I can no longer tolerate popping up continually and wish to BLOCK!
I have tried multiple times to cancel this subscription because it does not work at all. I'm being charged again this month.I want three months of credits and I want it canceled this very day
How do I set up my account?
I am being charge $99. and #198. for service I have never received. So far it's impossible to find out how to cancel. DEFINATELY DO NOT RECOMMENT GETTING INVOLVED WITH THE AD BLOCK COM
I've been notified of my prospective renewal date. I'm telling you now that I am not the least bit interested in doing business with you and advising you to not take another dime from my account. I will instruct my bank to never honor any billing from your company.
I do not have your app. Yet, you charge me monthly. I would like a refund and want you to stop taking money from my account.
I never downloaded this but was charged for it. How do I cancel and get my money back?
I want to cancel. I did not want to renew my subscription but was charged $155.00 on August 2, 2025 Cancel it as of today and send refund. Carrie Mellen 816-898-2117 cmsun105@redacted
I have tried to cancel TotalAdblocker. They will stop billing me but last month they started billing me again. I do not want their software. When I try to access their web site it is blocked. I keep getting emails telling me to got to their web site.
I am still getting a lot of ADS
Trying to cancel...getting password errors...not getting confirmation of any actions....
I cancelled my Total Adblock sub back in May /25 which I believe has been accepted. However, you are still taking a monthly sub of £14.99 the last being on 12 Oct 25 from my credit card. Please cancel it immediately and give me my money back. My customer number is 133358283 Stanley Beighton
Hello, I’m experiencing an issue where YouTube videos are being blocked or failing to load, and I suspect it’s due to the Total Adblock browser extension. I’ve tested this by disabling the extension, and the videos play normally. Could you please advise on how to resolve this while keeping ad-blocking active? I’d also prefer to continue this conversation via email—could you provide the appropriate support address or escalate this to the relevant team? Thank you, Julianne Tanner
I WOULD LIKE VERY MUCH TO HAVE TOTAL Adblocker banned from my computer. I do not and will not buy this product at anytime in the future.
Cancel and refund my money
I have an annual Unlimited Adblock (2021) contract starting April 7, 2025. The invoice number is INV88509465. I am being plagued with many ads and many Total Adblock ads which slows my computer down and my use of my computer. I need Total Adblock to stop these ads. Please call me at 585-388-7644 or write me an email to correct the problem. Thank you for your help.
I cancelled 2 months ago and you keep taking money from my credit card. $9.99 2 times. Calling my banks fraud line tomorrow
You have billed my bank card for £376.99 on oct 10th and£99.99 on oct 11th. I do not recognise these charges. please explain what they are and how they were arrived at
You charged our Visa card several times last year and we successfully blocked same with our bankers. However, on September 28th you managed to bypass the blockage by adding WT5PEN to your TOTALADBLOCK name. I demand a return of the pilfered €15 and should you continue to charge our Visa card we will take the requisite legal action. Philip Mooney.
I am having problems installing Total Adblock on my IPhone 12 device.
Total Adblocker was charging me for 2 accounts. Can't get any help!! What a joke they are!!!!
I want to cancel both accounts for Total Adblock. No sure how I even have 2 to begin with1
I need a phone # I can't get message to you without an ad stopping me.
Hi I have just received a message from PayPal that I have made a payment of $175 to you I did not agree to this please explain regards John
I am paying for totoladblock but keep getting a message I am not covered 1 Aug 2023 DEBIT CARD PURCHASE totaladblock.com Denmead GBR Card No. ~345311Click for details -$29.00 12 Jul 2023 DEBIT CARD PURCHASE TOTALADBLOCK Fareham GBR Card No. ~345311Click for details -$29.00
I had one subscription which expired years ago. I am 89 years old and don't use my computer much as I used to. The only advert I get now is your annoying, persistent TOTAL ADBLOCK advert that tries to get me to renew my subscription. Please be assured that I will never renew it as it is not necessary. Please remove it Leon Alexander
You have billed me several times for one sbscription and cancelled it I need a refund of charges:" $38.98 and $23.79. I don't like or trust this company when they can not bill properly! $38.98
please stop sending me your ads
I am having several issues with adblock the least of which is that I am still getting ads on my service . I find it very difficult to contact adblock to resolve these issues . the recent issue is that I am trying to confirm my email so as to look into my account and adblock has blocked this and blocked Google search . Unless these issues are resolved by personal contact I will cancel adblock and go elsewhere.
Please refund the $155 you stole from my bank account. I do not want this! Brenda Viel 2073251273
I purchased on the special. I was never able to download anything. I want to cancel immediately. Thank you. Please confirm
I took out a subscription to Total Adblock on 10/9/25. I notice on my bank statement that I have been charged 3 times for this subscription. Could you please reimburse me for for this. Thank You
I'm receiving continuous charges on my bill and I'd like it put back. I w your service e time so I thought I'd signed up but nothing changedlots of adds so after tea period I decided it was a waste of money. Now my bank wants to know if its fraud. I'd like to know when you'll put my money back and stop taking it out??? This is a ? That requires an answer. Thank you Mrs Cable
You tried to bill me on my credit and thankfully Capital One blocked it. PLEASE take me off your list for renewing.
I have agreed a charge of £19. I have been charged an additional £29 which I have definitely not agreed. Please reverse this charge immediately. It has not been taken yet.
You are charging me $155.00. I pay 19.99 on a monthly basis. What is the $155.00 for? Also my card number ending in 2324 is not my current debit card number.
You took 2 payments of £14.99 from my credit card without my request or authorisation please return this .
Cancel Total Ad Block completely immediately. Thank you.
I need to install adblock to my tablet kindle fire. My email to install adblock is Kcallahan235@redacted. Will you please send instructions. Thank you, Katrina Callahan 7044720459
I have total Ad Block now but can not open it. I have signed up for the 19.95 renew which starts Sept 8th but need to open my present account now.
I ordered total Adblock today. August 12 2025 I paid 1.99 and then 29.00 When I went to use it I see it is for Apple iPhone. I am using an android phone. Can I get a refund This is no good for my android phone
I have requested that my subscription for Total Adblock be cancelled, however, I am still being billed. Please concel this account immediately Thank you.
On reading my July bank statement I noticed that on 1 July you took £39.00 from my account 3 times! And you took £9.99 on 10 July which is the correct amount I feel sure the payments of £39.00 is a mistake so please refund the money to my card. Regards, Susan March
i have been charged 38.96and39.99plus 1.99and1.99i would like a total refund since you program does nothing i would like that refund asap
you guys have overbilled me38.96 and 39.99 i wish to cancel my subscription in one month pluss 1.99 and 1.99
you guys have overbilled me38.96 and 39.99 i wish to cancel my subscription in one month pluss 1.99 and 1.99
I would like to cancel my subscription and get a refund if possible.
Please cancel my subscriptions and refund the money I have paid.
I just purchased adblock for edge. I tried to install it but was not able to.
Your program won't download to my phone - it says too many routing issues
I did NOT want my Ad blocker renewed . Account number 0R519526NV584984Y. Please refund my money to my CC and e-mail me at Peking64@redacted to verify you refunded my money and canelled this order permanently. Thank you, Cynthia Stroehlein
by Gran Is Mad
This app has been taking money from my account once sometimes more than once a month. I have tried to cancel, they tell me they can’t find my info and ask me to send them all-of my info to them in an email. None of the email addresses seem to match, but they have emailed me at the one I set up with the account. They still say they can’t find me in their system, but yet they find a way to get my money. I have gotten nowhere with them. I was able to get into what is supposed to be my account and it did say I was on the free account, but then they charge my card $9.95 every month. I keep disputing it and have deleted my card from my phone and got a new number and changed my password like Apple told me to do, but they still keep charging me. Don’t sign up with them or you will regret it. This has been going on for a year now.
by MarcofDeathBlack
I was going to begin what I’d hoped would be a troubleshooting series of emails from ’customer service’, but decided to check the reviews first. It turns out that their ‘customer service’ either doesn’t provide much ‘customer service’ or ignores you completely. I really really prefer to write positive reviews, however sleight I feel like by confirming that the product is good and reliable I’m helping some people out. But this app is just fluff for the purpose of making money from people.
If I’m wrong, I can be contacted through any number of means - including ALLLLL of the contact information I’ve provided during the purchase process - and someone can show me what I was doing wrong: I’ll rewrite this review Immediately. If you still see this sentence, ah well, then you know how it currently stands…
by Frodo Dasher McLovin
I got this app. When I went to look at it the “standard” version was selected but was never activated. They hard sell all of the upgrades. They are so confusing I quickly decided it was not for me. I chatted with customer rep and they tried talking me out of canceling app. Then said they’d send Elmer an email to complete the cancellation process. Never received the email. Went to their support page and left a very clear message to cancel my app. The emailed back and wanted to work something out so I wouldn’t cancel app. I replied that I wanted to cancel app. No other option would do. Haven’t heard from them since. I was able to go and cancel automatic payments though so they only got me once. I would definitely not recommend. It feels like a hard sell scam.