Contact Undawn

Contact Undawn Support


Company Name:

About: Explore, adapt, and survive in Undawn, a free-to-play open-world survival RPG
for mobile and PC developed by LightSpeed Studios and published by Level
Infinite. Embark on an adventure with other survivors four years after a
worldwide disaster where hordes of infected roam a shattered world.



Undawn Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Level Infinite



Verified email ✔✔

E-Mail: contact@undawn.com

Website: 🌍 Visit Undawn Website

Privacy Policy: https://www.undawn.game/game/en/privacypolicy.html

Developer: Level Infinite








3 Most reported problems 😔💔

4.5 out of 5

Not working properly.

2023-07-18

by LGC60

iPad Pro UPDATE: July 9, 2023 local resource integrity 10 minutes to log into game play still. Cat gets stuck with furniture need a call option for cat too, all going great a few minor things yet to be fixed but still playing contributing. June 15, 2023 WOW FANTASTIC!!! But the checking local resource integrity is still taking a very long time which makes loading the game a very long wait, I will update again when able to access the game fully. After waiting for a long period for loading especially while checking integrity (which runs very slow every time for log loading)after I have already done the pre-download and created my avatar etc….I am now no longer able to choose a region nothing shows for selection. I really hope all will run smoothly and load better tomorrow the 15th June 2023 the scheduled date for game play, I know bugs etc….will need be addressed and worked out throughout with new features and so on over time. I have been looking forward to playing this game. I will update and re-rate change in the future after the play experience.

Not working

2023-07-25

by Skyrenee77

My boyfriend downloaded this game because he saw it in an add and it’s by the same makers that made pub g. He likes it and told me it has a mode where I can play with him. We both love pub g so I downloaded it, but every time I try to open the app it says “Failed to run, please reboot phone and try again! Error” my boyfriend has been playing it with no problems. I’ve restarting my phone, deleting the app and redownloading it, and clear up storage. I’m really bummed because he’s been talking about how much fun it is and we really love playing pub g together. I don’t know what the problem is, but I’ve read another saying they had the same problems I’m having. I have an iPhone XR that’s new and updated so I don’t understand the problem. Please contact if anyone figures out how to resolve the problem because I really wanted to play, but for now I’m just going to delete the game and forget about it.

Recommend not playing on phone

2023-08-01

by MagiaDragon

Open world games makes phones warm to hot and drains batter. This would be better on pc and console. Since this is the company of tower of fantasy and don’t recognize the popularity of genshin impact on consoles I can see why they don’t release games on console as they don’t have a chance. This company is super greedy and allows hacker on tower of fantasy so they probably allow hackers on this game to. Also the devs are bad and don’t care about community. Should be community first then money. As a happy community will keep your game running and spend. Being greedy drives people away and shrinks your potential spenders. Besides the whales that will spend no matter what. So I recommend passing on this one and wait for a company that make a game on all platforms that similar to this. Hard to trust this company.


Have a Problem with Undawn? Report Issue




Why should I report an Issue with Undawn?

  1. Pulling issues faced by users like you is a good way to draw attention of Undawn to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Undawn customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Undawn.


Alternatives