Mob Control Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Voodoo
Verified email ✔✔
E-Mail: support@moc-support.freshdesk.com
Website: 🌍 Visit Mob Control Website
Privacy Policy: https://www.voodoo.io/privacy
Developer: VOODOO
22 Most reported problems 😔💔
Bugue non stop impossible de jouer
When I open the game, It goes to the transformer end of season rewards screen, and then freezes every time. I have tried uninstalling the app and reinstalling it. Any help would be greatly appreciated. Thank you.
Недавно было обновление и убрали скорость пушек что испортило настроение играть в нее, надеюсь что вернут то что было
Hi, I'm playing the test game Mob Control, but I can't buy anything from you anymore. only get an error message "Purchasing Invalid" this has been going on for about 2 months
This is actually a very good game... but there is a bad thing in it. The battle starts and the game goes on fine but before the battle ends, the game gets stuck in the middle... My two battles got spoiled... please fix this bug
Здравствуйте с последнего события награды куда-то просто пропали , можно как-то это исправить?
I found a bug. Simple thing, do you offer rewards
How can i get back to the level i was at
I should have around 150000 stars but the game game me around 111000 can you correct
You have ppl with antisemitic names. One player called….. israelis-R-Mamzers. Mamzer is Hebrew for person born by incest. Please have someone go through the names every now and then. This is truly disgusting and disrespectful.
Hi there! So not really a problem per se, I’m a streamer on twitch and an avid lover of mob control unironically, haven’t stopped playing it since I got to play a playable add. I was wondering if you were open to any sponsorships, or if you had an affiliate program or something. I often play during streams and am always talking about the game to my viewers, we make challenges to see who can get a higher rank than me. If this is possible please let me know? Thanks ^_^
I was on level 600 something and all of a sudden I’m back to the wood league! I’ve spent money on this game I unlocked near enough every thing and now it’s all gone!!!
I upgrade my phone, logged in, went to play, and it gave me an "Account Corrupted" message. Is there anything we can do? I had been playing for months, i paid to have ads removed. I unlocked all sorts of cannons. My island was at 77 and everything was in the level 35-40 range. Is there any way to restore my account?
Plz help me get my level 50 cards back, I switched phones amd deleted that phone, now all my other games have worked fine this one stated me back to level 1, says the game progress from another session is level 2, but I was ranked top 80,000 on immortal teir so that's Def wrong. Plz help me restore my game back, have 6 level 50 cards, top 80k immortal league. Dropped half a stack of cash on and enjoy the hell out of it.....begging for help. My email justinsimpson086@redacted and sometimes use justinerik0286@redacted that's it, the first email is most used you guys got to help plz
I got a new phone, mob control did not save my progress in the game, and I have spent $253.51 on upgrades for this game. How can we make this right?
I had level 25 in the piggy race while playing offline. I then updated the app and now back down to level 1
I've lost all progress of my game. Stars, coins and fire level. Also can't contact support through the game it's says fail. Also tried logging back in to my account it says login failed. I want my progress back please. Everything is all gone.
I've lost all progress of my game. Stars, coins and fire level. Also can't contact support through the game it's says fail. Also tried logging back in to my account it says login failed. I want my progress back please. Everything is all gone.
Hello I’m a paying customer on Mob control great game. The recent update to the Characters/Heroes is not good it makes my game slow down and crash. Please return the characters to the original heroes or give me a complete refund of my money spent on the game, thanks.
Ads Only
by Vanvlid
Update - newest update REQUIRES that you allow internet access for battles so the developer can dump continuous ads at you. I played regularly when that wasn’t the case. I’m deleting it now because of this.
Absolutely terrible. If you allow the game to access the Internet, every time you play a game you end up with ads that cannot be dismissed. The only way to end the ad is to quit the app. Just click bait, nothing more. If you turn off the Internet so the game cannot access it, then many of the features of the game do not work. Update: with the most recent update to the app, it crashes much less often. That’s a good thing. However, people were obviously not spending enough money in the app so they added “power-ups” that have to be purchased. They’ve adjusted some of the levels so that it’s impossible to win without a power-up. They also pop-up the purchase request at the beginning of every fight and often in the middle of one. As an added question - why do they need your location data? Turn that off immediately!!! Great job with the latest update. It now freezes at once every 10 minutes or so.
Ads takeaway from gameplay
by J054ngrhngg
I don’t mind watching ads. Even if it’s a “free” app. I get that revenue pays the people that make the game. BUT, But, but….this is a CRAZY volume of ads. An ABSURD amount of ads. The ads, while not horribly offensive, sometimes aren’t things I’d prefer our kid to see. Too many questions I don’t want to answer. They’re the type of ads that tricks you into watching more ads/different parts of the same ad. Like…blue bar meanders its way across the bottom of the screen…you see a fast forward symbol on the top left and click it to “fast forward” and it takes you to the App Store to download it…you go back to the other screen to resume the ad…blue bar completes its journey…nothing happens for a few seconds…you impatiently push the screen…it takes you to the App Store…you exit and go back…the tiniest “x” you’ve ever seen pops up on the right…but you can’t click it because 1. Your finger is too big and 2. You need to wait for a little circle to make its way around the x. But the game is shockingly ADdicting… I’ll see myself out.
Fun, but too many ads
by Michaeljw2
I enjoy the game and play it frequently, but the ads are way over the top. With the last update, I keep getting AT&T ads that pop up even during gameplay, covering the entire screen so I can’t see the game, while the game continues to play. If that continues, I will be uninstalling. I appreciate the need to monetize things like this, and I have no problem with developers doing so, but this is too much. There are far too many ads in the first place, if they ad any more or allow the ads to get any longer than they already are, this will be unusable, in my view.
Edit: I changed my review to one star and will update if the ad situation gets fixed. The ads seem even worse than yesterday and they constantly pop up during gameplay, taking over entire screen while the game continues to play while you are blind. It happens even multiple times during one game, which is pretty brief. I’ll check the game after a bit to see if this is better, but I’m done with it due to this for now.
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- If you are a Mob Control customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Mob Control.
