Contact How We Feel Support
Company Name: The How We Feel Project, Inc.
About: How We Feel is a free app created by scientists, designers, engineers, and
therapists to help people better understand their emotions and find strategies
to help them navigate their emotions in the moment. Conceived in conjunction
with Yale University's Center for Emotional Intelligence and based on the work
of Dr Marc Brackett, How We Feel helps people find the right word to describe
how they feel while tracking their sleep, .
How We Feel Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of The How We Feel Project, Inc.
Verified email ✔✔
E-Mail: info@howwefeel.org
Website: 🌍 Visit How We Feel Website
Privacy Policy: https://www.howwefeel.org/privacy-policy
Developer: The How We Feel Project, Inc.
3 Most reported problems 😔💔
Severely Unsatisfied
by Niocr
This app is… TWO thumbs down!! This app gave me constant notifications and told me to do unspeakable things to the nuns across the street!! Can’t believe what’s going on. 👀👀
Like it but remove the forced Reason entry
by Anetzzz
Update: developers emailed me acknowledging my initial feedback but the app did not change for the better. I stopped using it because of how it still forces you to manually bypass Reasons, instead of letting the default be just log your emotions and manually choose to enter Reason. Now I came back after a month because of an intense emotional day, for one reason: to use the guided ‘solution’ option it had originally. When I first downloaded the app if you out in an emotion it would link that to a suggested solution, a movement or a rethink or a video. Now there no suggestion based on your entered emotion. So we the people are who struggle are left to browse the solutions and wow somehow just know which one is going to help us? Sorry that is not helpful. I can get the same stuff with a google search. Had to delete the app, it’s not living up to its potential. Initial feedback: Liking this app, helps me be better tuned in to my actual emotions. Recent update forced you to open the Reason entry page. Previously you could opt to open this entry page. Please allow the norm to be a dual option: bypass or enter. I hate having to click extra when I don’t have a reason I want to enter. I also hate how this feels like data mining. Thank you for considering how the current UI impacts the feelings of users.
Needs a notes EXPORT feature.
by Newtonswdc
No journaling app is complete without an export feature that sends our text entry data to a standard format like PDF, TXT or RTF. ** ** Because all our notes, epiphanies, realizations, etc, are stored on the DEVICE and not on their servers if something happens to the device or to the app, we’re out of luck and all our notes may DISAPPEAR. What’s a worse way to make a person feel lost, confused, and miserable than to realize an entire year’s worth of journal entries is GONE FOREVER because they dropped their phone or the app crashed unexpectedly? ** In fact, just now I was leaving a review through the app and the app FROZE on me. Thankfully no other data was lost this time but I think I’m making my point. ** I’m not saying the developers should find a way to store all the photos and audio recordings, that would be too cumbersome, just a way to store the date and time and all the notes we write for each entry and export that to a standard format like PDF, TEXT, and/or RTF. ** We should have multiple means of export like: Phone drive, email, Dropbox, etc. ** It would also be nice to include a feature that allows the ability to sync the data among multiple devices on a single Apple ID. I would be willing to pay extra for those export & sync features. ** Then the app would be perfect.
Have a Problem with How We Feel? Report Issue
Why should I report an Issue with How We Feel?
- Pulling issues faced by users like you is a good way to draw attention of How We Feel to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a How We Feel customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using How We Feel.
