Contact F1 Support
Company Name: e-Mersion Media Pty Ltd
About: The official app for all of your Formula 1® digital race programmes, updated
across the whole F1® season. Fully interactive, immersive, and free.
F1 Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of e-Mersion Media Pty Ltd
3 Most reported problems 😔💔
USER UNFRIENDLY - Poor navigation design
by OpEditor
The app provides a wealth of information about the current week’s race. But trying to navigate through the app is as frustrating as losing a wheel nut during a pit stop! It appears that some pages are slightly larger than the screen so you don’t see the navigation symbols for that page and there is no consistency from section to section. Some pages you scroll, some you flip and there are some I’m still trying to figure out! If you want to drive yourself mad, try to explore the Drivers and Teams section.
As important as excellence in design is crucial throughout F1, here it is a major FAIL!
Very Underdeveloped
by Robbums
With all the ads they shove in your face, you’d think they’d be able to develop a full-screen mobile app with usable swiping functionality. But nah
Neat app with a few flaws
by Ctown214
It’s a good idea but it crashes quite often on my iPhone 12 it’ll probably get fixed soon but I thought I’d give you a heads up
Have a Problem with F1® Race Programme? Report Issue
Why should I report an Issue with F1® Race Programme?
- Pulling issues faced by users like you is a good way to draw attention of F1® Race Programme to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a F1® Race Programme customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using F1® Race Programme.
