Contact High Valley Transit

Contact High Valley Transit Support


Company Name:

About: Welcome to High Valley Transit, the Wasatch Back’s newest public transit
provider. The High Valley Transit app makes it easier than ever to move around
Summit County — with a few taps, you can book on-demand rides, check bus
schedules, track your vehicle on its way to you, and plan multi-leg journeys.


 
  2024-07-10

High Valley Transit Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Via Transportation, Inc.



Verified email  

Contact e-Mail: highvalleytransit@ridewithvia.com


Verified email ✔✔

E-Mail: highvalleytransit@ridewithvia.com

Website: 🌍 Visit High Valley Transit Website

Privacy Policy: https://ridewithvia.com/privacy-policy/

Developer: Via Transportation Inc.








3 Most reported problems 😔💔

4.7 out of 5

Such a bummer

2025-03-09

by Riridd

When they took away our summit park bus stop and replaced it with High Valley, it was a great learning experience for my teens to truly understand how important it is that we support mass transit systems.
Can’t rely on this for work like we did the bus - we’ve tried every weekday morning at the same time for a month and a half and have not once been able to get a ride.

I can’t get a ride

2025-03-10

by Jj Trekker

Completely useless. I’m a 15 minute drive from my house in Silver Creek, but never able to book a ride to park city. Keep getting a no ride available message, or we’re busy. Never works for me. So I have to drive my single occupancy vehicle there. If it would work, it would take me over one hour to go less than 10 miles

Said it would be more convenient

2025-03-11

by Soramafu

My entire experience with this app has been awful you can almost never get a seat and since you cut my bus route I cannot go anywhere. Bring back the trailside route. This is a terrible design. Park city transit has gotten worse even though they get more money to improve every year.


Have a Problem with High Valley Transit? Report Issue




Why should I report an Issue with High Valley Transit?

  1. Pulling issues faced by users like you is a good way to draw attention of High Valley Transit to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a High Valley Transit customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using High Valley Transit.


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