MonedasMx app not working? crashes or has problems?

MonedasMx Status

Last Updated on 2024-08-28 by Banco de México

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Common MonedasMx Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot MonedasMx app on iOS and Android devices. Solve all MonedasMx app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

MonedasMx iPhone Issues and Solutions

MonedasMx iOS app crashes, not working, errors
MonedasMx iOS app network issues
MonedasMx on iOS has black/white screen

MonedasMx Android App Issues and Solutions

MonedasMx has errors/crashing/not working
MonedasMx server network connectivity issues
MonedasMx has black screen

MonedasMx iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever MonedasMx app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix MonedasMx app crashes or not working on Iphone (iOS):

Close and restart the MonedasMx app on iPhone
Update MonedasMx app to the Latest Version for iOS
Uninstall and reinstall MonedasMx iPhone app
Update your iPhone to the latest iOS version

Fix MonedasMx on iPhone unable to connect to server/internet connection issues::

To resolve MonedasMx network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix MonedasMx black/white screen (blank screen) on iPhone:

Follow the MonedasMx iOS app troubleshooting guide Here →

MonedasMx Android App Issues and Solutions

Fix MonedasMx not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent MonedasMx app issues:

Force Stop the MonedasMx App
1. On android, goto "Settings" » click MonedasMx app. » click "Force Stop".

Update MonedasMx to the latest version on PlayStore

Clear MonedasMx App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "MonedasMx app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch MonedasMx.

Fix MonedasMx unable to contact server/ MonedasMx internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click MonedasMx » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got MonedasMx » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch MonedasMx on android.

Solve MonedasMx black/white screens issue on Android:

Follow the MonedasMx android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Banco de México, developers of MonedasMx.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit MonedasMx Website

Privacy Policy: https://www.banxico.org.mx/transparencia/avisos-de-privacidad/aviso-privacidad-integral-tra.html

Developer: Banco de México

About this app

Para algunas de las monedas conmemorativas de 20 pesos, la aplicación cuenta con funcionalidad a través de la cual se puede apreciar una animación asociada a los motivos de la moneda. Aplicación que permite fortalecer la comunicación con la población mediante la difusión de información de los elementos de seguridad, elementos artísticos y características generales de las monedas metálicas mexicanas. También se incluye funcionalidad para simular los juegos de volados y rayuela con la moneda seleccionada.