I contacted this company because from the settings because I paid for the No Ads offer that also included several daily rewards, but in order to get those rewards you still have to watch tons of ads whether you want to or not, sometimes two of them in a row. Not only do you still have ads, but MakeoverMaster glitches SO MUCH that the videos randomly freeze a split second before they’re over, the Home Screen locks to black & when you return to MakeoverMaster you haven’t received your rewards & there’s no option to rewatch the video. I contacted customer support to ask for a refund less then 24 hours later because of this issue & haven’t heard anything. This game is really fun & different, but read the review first & heed our advice, DON’T PAY FOR THE GAME because the glitches are so bad that it’s a waste of money! I hope to see improvements made & if so I would subscribe to another month, but as of today with what I’ve been experiencing the last couple days since purchasing it, I most certainly will never repurchase this, especially with customer service telling everyone to restart the game. Clearly our phones aren’t the issue when we’re all experiencing the exact same problem, it’s MakeoverMaster ! Again, the game is fun, but there are way too many glitches for this to cost any money for what you get!