Contact Athli Support

by A-subscriber

I have had this app for over a year. For the first year, it was fantastic. I loved that it gave structure to my gym days and it gave me a plan for each gym day.

There was recently a major update to the app right after I purchased my second yearly subscription. They added several new trainers and workout plans. But the app is extremely glitchy now and does not work properly. I get logged out randomly and all of my data is removed from the app; they removed the cardio option for the instant workouts; some of the exercises recommend an insane amount of reps (for example, 1,200 squats, 3 sets); sometimes the instant workouts only give you one set per exercise, so a “30 minute workout” actually takes half the time; I signed up for a workout plan, however it is not visible on my calendar so I have no way of tracking my workouts.

The update has been disastrous and my sister who is also a subscriber is having the same issues. I have contacted support twice and nothing was done to resolve any of these issues.

by Tamarafc

The app is severely deficient. Please hire a software developer to help you out with the whole app. It doesn’t log my sets correctly. If I click forward past the last exercise it will just shut me out of the workout without warning and with no way to go back into it. When trying to modify the schedule, it made it super hard. When I first scheduled my plan, I started on Tuesday because it was a holiday on Monday. However, after that, I had a leg day on Monday and another on Tuesday every single week. The description of the workout for Monday was “end of the week workout” and on Tuesday it was “beginning of the week workout”. There was no easy way of fixing this issue other than postponing the whole plan 1 week. Which left me without a workout plan for a week. I know this is a small inconvenience but it is still very frustrating considering I am paying $50 every 3 months for this.

by Thegardenfae

I suggested she create a rule that in before and after photos they must be wearing a similar cut or style of clothes, and not hike up their bottoms so that the results are more realistic. I said this respectfully and she deleted my comment! I noticed she deleted comments from other people pointing this out to. She later blocked me for that! She’d rather you think her programs give dramatic results…news flash, her clients are just hiking up their bottoms or wearing a more flattering cut in their afters which affects things A LOT. She doesn’t seem to care and is okay with conning others. She isn’t open to suggestions or respectful discussion about this…just delete and block. Pretty obvious she only cares about money and not at all about those who are giving her money.