Company Name: HEARTIFY HEALTH, INC.
About: Heartify has one simple mission: improve heart health worldwide. We aim to have
everything you need to live longer and happier!
Easily take your heart rate by
placing your finger on the camera.
Listed below are our top recommendations on how to get in contact with Heartify: Heart Health Monitor. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Heartify: Heart Health Monitor. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Contact e-Mail: [email protected]
Contact e-Mail: [email protected]
https://heartify-health.s3.amazonaws.com/docs/privacy_policy.txt
https://heartify-health.s3.amazonaws.com/docs/terms_of_use.txt
i want cancel it. first time i try use it 1 time for trail, after that i delete it i thought i cancel it ready but they changed my mind. would you please help me cancel my acccount
Like others tried this app on 'free' trial. Decided not for me and removed app to find I was charged not only for access by annual subscription later. Definitely dubious and unfair deal as cannot even cancel to get rebated refund.
I cancelled the Heartify app the same day that I downloaded it, when I realized it didn't give me my blood pressure stats. I was billed for the app on my Credit card, but it didn't credit my account even though my app on my phone shows that has been cancelled. I am having trouble finding contact information for them to resolve the issue.
Accidentally purchased this by entire mistake. Cannot pay 79.99 for this, please advise how to remove, I gave deleted app. Sewdccdchd@redacted.
This app advertised Blood Pressure monitoring. I purchased it and found out it does NOT give you BP reading! I don't need the heart rate monitor. This app is useless to me at this time, and I have been charged a lot for it! I cancelled it with Apple, but want my money back for this year's subscription. I am very unhappy about this.
I have Fitbit and already have a BPM tracker. I purchased app to get blood pressure reading , but it does not do it. I cancelled within 5 minutes thru Apple. I want a refund!!!!!
I did not buy or approve this ap but was charged $129.99. I was just trying it. I don’t spend money on aps and certainly not that much for something I would not use. I’ve asked for a refund and have not had a reply. It stinks!
by Cdatlas
“Heartify has one simple mission: improve heart health worldwide” if this were actually true it would be completely free to use your app, or the cost would at least be minimal, certainly not $80 per year. Furthermore, the app description states something to the effect that the app is not to be used for medical purposes and to consult a doctor. About the only thing that this app can actually do is measure heart rate, which my Apple Watch does for me for the price of...oh wait it’s free. Well the part about consulting a doctor is probably pretty sound, and with that in mind your app actually offers nothing for $80/year, NOTHING. As such, your true mission is to satisfy your greed.
Lastly, your advertisements indicate that the app can do things that it cannot in fact do, which was the sole reason that I downloaded your app. This is called false advertisement. False advertisement is a crime, ergo you are criminals and as such will be reported to the Federal Trade Commission. Fortunately for me, unlike many other people based on the reviews, I did not pay and will immediately delete this app upon completing this review.
by Myklp
The app download indicates “in app purchases” however it doesn’t function at all unless you purchase a monthly subscription. Usually in app purchases means that the app has limited functionality and additional enhanced functions may be purchased. You have to sign up for a subscription before you can use test it out or use it. Disappointing.
by Mathbeth
In ad for it that popped up when I was playing Words With Friends it showed someone monitoring heart rate AND blood pressure. After downloading the app, I see no option for blood pressure monitoring.
And I’m not willing to pay $80 to find out that there is an up charge for that feature.
I’ll keep checking reviews. If I can actually get my BP for the $80/year charge, I might try it.
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