Green Chef Reviews

The meals themselves are almost always really good. But since I’m reviewing GreenChef , it’s important to note that it’s so bad that it is making me consider cancelling.

It’s extremely barebones after the latest update, and only allows you to view it menus for the next few weeks, visit an FAQ, and send “free” boxes to friends. The biggest issue is there’s almost no way at all to go and view historical orders (which is useful if you get the wrong recipe card, see if a credit was applied, or just want to see what you ordered that week once it ships as there is literally no way to do this right now).

Even the emails they send you that contain links to next week’s recipes have been wrong for the past month or so and just have a bunch of random menu items that are not available once you log in to choose them, and the links within the emails that are supposed to take you to your Order History just go to the homepage after signing in.

I’m not sure why this was changed as everything worked fine before, but now it’s incredibly frustrating to use.

Can’t depend on this service for anything. 2 of 2 weeks were delivered late. The first week I could salvage most ingredients but today I received a box more than a day late and completely spoiled. Can’t rely on this at all; planned grocery trips and budget around the boxes and now I have to rework my whole week.

I had the same issue in Aug 2020 when I tried for the first time. All 3 boxes all delivered late and spoiled, the last one coming 5 days late and soaking through the box. Chalked it up at the time to the pandemic and tried again this month. But still the same delivery issues.

Don’t waste your time, money, or the food with this service. Consistent delivery issues that have not been resolved.

STAY AWAY FROM THIS COMPANY. I never received my first box of food, and never received any email or courtesy call to explain what happened or what would be done to remedy the issue. From a consumer standpoint, it is the company’s responsibility to follow up and fix any issues not caused by the he consumer. All that leg work fell on me. When you spend 3 days worth of grocery money on food that doesn’t arrive, it can difficult to go out and buy replacement food when on a fixed budget as I am. To top it off, I received notification from my identity protection service that my password and login info for this app had been compromised - someone had accessed and sold my login info for nefarious purposes. So much drama for food I never received!!!

My first experience with Green Chef after ordering over 100 boxes with my previous meal box service was very bad. I ordered vegan meals and noticed in the confirmation email that the meals shipping to me weren’t vegan so I reached out to customer service and they said luckily we caught it in time and they “fixed it” … when my meals arrived they were different than the meals in the confirmation emails but still not fixed and all contained dairy products so I reached out again extremely frustrated after accidentally ingesting dairy! And the solution was to give me a refund for the 40% off box of food that I couldn’t eat and they were unable to pass the 40% off discount on to my first actual week of food the following week. So not only did I unknowingly eat dairy and have to throw away the meals which is extremely wasteful, I also didn’t benefit from the new customer promotion at all. I asked for a manager to move the 40% first box promotion to my actual first box after the mess up but was still charged over $90 for my first real box. If this was the first experience and best foot forward for a brand new client, then I’m afraid I don’t want to stick around to see what the longer term experience is like so I’m switching to Purple Carrot.

We really like the food for the most part, but are having delivery issues. Our box that should have been delivered Friday is still not here at 2:00 on Sunday. When you are depending on this food for the week, it puts you in a crunch to meal plan and get the ingredients for the week. They have issued a credit, but it won’t be used until 5/7/21 since you pay a week in advance. It would be nice if they would send a new box. As the boxes are only guaranteed for 48 hrs after they ship, even if we get our box, the food may not be good. All of our other deliveries have been at late night. Frustrating.

I’ve had the service for a couple of months and this is the only subscription/package I’m having delivery issues with. Even when the box is delivered on time, I never get a notification of any kind - no call, text or email. So at times the box just sits in the sun until noticed. One time we saw the delivery guy and asked if he could notify when he makes the delivery. His response was “it’s a different person every time.” This was after my request on the phone with support to get notified, which was never honored. One time, the box was delivered to the neighbors across the street and was spoiled by the time we figured this out. Another time it was damaged and discarded during delivery, while GreenChef said it was delivered. Had I not called to find out what happened, I would never be reimbursed for it. So somehow their system knows it was damaged and discarded but doesn’t automatically notify me and refund me? On top of this, every time a box is not delivered, they are unable to send a new one, and try to give me credit instead of refunding me. They tried to pass off the refund for the non-delivery as “the next meal will be free.” Excuse me? This is basic arithmetic. Then I had to bargain for a discount on the next meal to make up for my inconvenience. Overall, I felt like I’m at a welfare office begging for handouts.
Also some of the ingredients are incorrect and don’t match our dietary choices.

Green Chef has a great concept: providing easily prepared organic and healthy meals. We were attracted to the program two years ago but discontinued due to an increased tendency towards imbalanced “keto“ meals.
Unfortunately, this tendency has only increased recently. We decided to retry the service after our lives, once again, got busier. As we knew in advance about the keto tendency, we stocked white and sweet potatoes and frozen brown rice and other starches to compensate for the carbohydrate deficiency.
Healthy organic meals is such a good concept! Why does the company have to mess it up following the latest fad trend? Do they not have nutritionists on staff??

GreenChef is great “except” that it’s VERY difficult to return after viewing a menu item. The “left” arrow is obscured by words that overlay it… AND “even tho” I know where the arrow is it takes “several” attempts clicking on it to go back. And then half the time it goes back TOO far, losing all my selections which were not yet saved.

Sadly, this issue makes GreenChef virtually unusable… and forcing me to log in via my computer. So what’s the point? Fix this guys! You “should” know better without needing user input. It’s not rocket science.

The food is excellent. It is better quality food than what I’ve received with other subscription services and my mom has decided to try them after tasting the food. I find GreenChef easy to use and schedule the meals. However, I’ve had the same delivery issues as other reviews. Sometimes the package is not delivered for whatever reason, GreenChef notifies you of this, but you don’t get an automatic refund. Have to contact them to have a credit applied. Am now trying to pause my subscription as I want to try a different service where the meals are already made (not wanting to cook lately) and I keep receiving an error 500 on app and website. Had to set the next few meals to skip until I can figure this out.

The meals are amazing and flavorful in the veggie based menu, my only wish is that there were more gluten free vegan options, because I would order the max amount every week if there were. Sometimes I sub out flour tortillas for corn ones at home, or gluten based pasta with gluten free from home, but I like to minimize those times. If they made these swaps on their own menu I would definitely purchase the Mac amount every week. They’re definitely delicious! Would be 5 stars otherwise!

Subscribed to this meal service for a month now. The meals are AMAZING!! Wish I could give 5 stars but there are a few things knocking my review down. They are:
1. In two of our shipments, one of the three vacuum sealed meat packages wasn’t completely sealed and was leaking…meaning the meat had to be thrown out and I had to purchase similar meat to make the meal. The first time this happened, I called and they gave me a $15 credit, which was easy to do. The second shipment that came with unsealed meat I did not call. If this trend continues I suspect we’ll discontinue the service.
2. Really wish they would allow us to only receive two meals (for two people) instead of the minimum of three meals each week.

On the positive side:
1. Meals are easy to prepare and taste amazing!
2. We had some shipments send to an AirB&B we were staying at which worked out very well.
3. It was easy to change our delivery address.

Overall we have had a good experience with Green Chef.

We have completed 3 weeks of Green Chef meals. The proportions have been perfect for hubby and I , both in our 60’s. The quality of meats and produce has been very good. The recipes are very easy to follow and minimal mess and prep. The variety of recipes has been the best part- many new ways of preparing veggies and side dishes, all perfectly seasoned! We are pretty picky and while we feel we are paying a premium price with Green Chef, we feel very satisfied and plan to continue. We have tried other similar services but this is the best we’ve tried. Absolutely worth trying!

All three meals in my box I enjoyed. All ingredients were fresh to my standard. The full page recipe card with color photo of the intended result was very helpful. Its a time saver not having to create a meal plan and shop for ingredients. I recommend Green Chef for the quality, deliciousness and convenience. My one caveat is I have yet to determine the cost effectiveness of this service versus traditionally shopping in the grocery store IRL

I’m reviewing the company, not GreenChef . This is by far the best tasting recipes of all the meal subscription boxes. Their sauces, seasonings, and flavor combinations are art. I don’t have diet restrictions so I can’t speak to that, but they have the best chefs.

There are logistical things they need to work on. Delivery person always leaves the box in the sun, when there is an obvious shady spot on my porch. I’ve noticed this problem in other reviews.

There is usually one meat item that is questionable because of its placement in the box, but we haven’t gotten sick yet. Better packing would remedy this. I do appreciate that their ice packs are recyclable and nontoxic. Other companies send ice packs that aren’t, and I end up with a stack in my freezer I don’t know what to do with.

I would like to be able to read the recipe on GreenChef on my phone, rather than the card, but that’s minor. I would think this is an easy task for GreenChef developers.

Definitely try this company if your more interested in flavor than diet restrictions. I love the nuts, dates, and figs thrown into recipes. I’ll be putting those on my grocery list for my own cooking.

All I have to say is....I’m sorry!!! I was such a sceptic of these pre planned meals. I always thought they wouldn’t be enough or taste “horrible healthy!” You know what I mean. When you try to eat healthy but the things you pick all taste like you just raided the bunny trough at the children’s zoo.
Not these!! At first my husband & I looked at the serving portions and laughed! We thought “ there is NO WAY these small portions will do it for us.” WRONG!! Every component is bursting with flavor and surprisingly filling!! My husband and I are hooked! Now we look forward to picking the following weeks’ meals together.
Thanks for turning a hater into a believer!!

As a private chef as well as being solo most of the time I’m eating on the fly and it’s not healthy. After cooking for someone else The last thing I want to do is come home and start pulling out food from the refrigerator to see what I can make for myself. Green Chef solves all of that for me. I have a healthy meal inside of 30 minutes most of the prep work is done and the cleanup is extremely easy. I have been using Green Chef for about nine meals now and not once have I been disappointed. I recommend Green Chef to everyone I know including my younger brother who is also a chef. Keep up the good work Green Chef your products are excellent

I don’t have time or patience for cooking but I love eating clean and making healthy food for my family. Every meal is exceptional, with the exception of 1 (which may have been my fault!). It always takes me longer than the recipe says, but that’s probably bc I cook for 4 not 2 and am distracted the whole time. Seriously, THANK YOU for helping me feed my family with diverse, healthy and delicious food. It’s a rarity in today’s world!!!!!!!!

We are SO happy with our Green Chef meals! We are on week 5 and still feel there is good variety to choose from.

The ingredients are very fresh, each packaged very conveniently, and the recipe card is extremely well designed for ease of use. Best of all, the meals are incredibly tasty!

The cost seems reasonable considering we have much less waste in the produce we buy. The portions are perfect for us, sometimes we have a bit of left-overs, but always very filling. We are learning through their recipes and having fun while we do it!

We’ve had no problems with deliveries, even living in rural Oregon. It is also very easy to cancel a week here or there when we are out of town.

It would be nice to reduce packaging waste, but overall, we still feel food waste is down and we certainly save time and driving for groceries.

I can’t believe how good this service is. I’ll be honest, I thought these meal kits were stupid when they first popped up. I now formally admit I was wrong. As someone who love cooking but just doesn’t have the time most days, this service is perfect. Not having to think about all the purchasing and prep work makes cooking more enjoyable.

The sauces are so scrumptious. If you are looking to try paleo/keto it is amazing since the recipes are so tasty. I wish they included how to make the sauces but I understand why they wouldn’t. The recipes are definitely going to be staples of mine.

If you are on the fence just pull the plug and give it a shot!

I have tried other companies and have been put off by the waste. Instead of sending me small plastic packets of salt and pepper you realize that my kitchen would have such things. Being plant-based and using no oil's nor salt, the recipes allowed me to prepare them without the ingredients I do not use. The variety of flavors were pleasing from Peruvian to Thai. My husband who is not web-based was extremely happy with them.

We will continue to order and look forward to our next this app meals.

Nai Nai Jo

This alone is making me cancel my subscription. You can’t reset your password on GreenChef - on website that was a clunky mess trying to get past sign up and to the actual reset screen. Updated my meal plan to pescatarian- the deliveries page errored out, had to close GreenChef and reopen but meal options for the following week didn’t update. Going back to Hello Fresh - plus the meals are more expensive here after the trial.

Can’t believe you don’t have an iPad / tablet ready version. I’m stuck with the first meal type I select (keto, general, plants... whatever) instead of being allowed to pick between all of these at my discretion.
Now I just installed GreenChef on my phone (since that’s the extend you have created) ... and you have my email address is cap sensitive???? Took me ages to figure out why my email address was invalid! That’s the dumbest thing in a long time.

We have tried about 5-6 of the home meal kit services now, typically for about a month each taking advantage of new customer offers. This has consistently been our favorite. That said, there seems to be a small issue with our order every week. They are quick to offer credit or whatever to make it right, but at some point I’d just like the box to arrive with no issues.

I’ve really been enjoying Green Chef (about a month now). I’m not a strict vegan, but I limit my meat and am lactose intolerant, so I love that they have good vegan options. Other services offer vegetarian options, but they still contain a lot of dairy.

All the meals are very well organized in the box...literally just place each kit in your fridge until you’re ready to cook.

The kits are in paper bags, which I recycle. They also clearly label anything else that can be recycled. I don’t find the packaging to be excessive at all.

They also make it super easy to skip a week or suspend your account all together, which I really appreciate.

(P.S. It was very clear to me that these were not prepared meals...that’s the whole point 😏)