Contact Scan Thing Support

The app worked well enough that I went and paid for the full version. As soon as my purchase was complete, though, the app stopped working. It won’t save scans (it gives an error that says something like “image not created,” and it says “no text identified” or something like that when I try to capture plain-as-day black-and-white text in a book with no images and no fancy formatting. The app *will* take pictures and add them to my camera roll, but I don’t need to spend $5 for something that duplicates a function that’s already baked right into the OS. Sadly, I’ll be requesting a refund.

At first when I got this app, it was so cool, you can scan certain things with the background not being there! Sadly, after a certain amount of uses, the app charges you $5 to take pictures, like why would I pay money to take pictures? I feel like that isn’t something that should be required just to take pictures. A suggestion for this app is to please make the scanning free, the app is free itself, but please have unlimited scanning free.

As far as I can tell, the document scanner is just a wrapper of the built-in Files/Notes scanner feature, which isn’t that great. I had some more specific criticisms, but I left them in an email to the developer since they’re mostly related to this fact. I’m sure it’s nice for scanning objects, but for documents there’s little point to this app. It might add an OCR text layer, which iOS doesn’t do, but I would still recommend Scanner Pro for mobile document scanning for the moment, despite this app’s better privacy policy, payment model, and adherence to iOS norms.