Contact Captions Support
Company Name: Eugenius Studios
About: Forget typing in captions (video subtitles) for your videos by hand every time
you’re ready to post. “Captions” will automatically create captions (video
subtitles) for your videos and give you editing power to adjust content before
you’re done.
Captions Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Captions: For Talking Videos. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Captions: For Talking Videos. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Privacy & Terms:
Read 3 Customer Service Reviews 😭😔💔
Was okay, but now is unusable
by Hammhammy
This app was decent when it was free. There were some major problems with it, such as when you download the video the captions move to the left like an entire inch (which was relatively simple to combat, just put it in the super wrong place when in-app and check after you download to see if it’s in the right place). But now, they decided to make the app cost $8 A MONTH (which is an insane price for any app, but especially one that doesn’t work very well). I don’t know anyone who would pay that much for any app, especially one that’s sole purpose is to caption videos. If it was a one-time cost, I would consider it, but this app honestly still isn’t even worth $8 just once. I’m extremely disappointed that this app costs money now, especially since there are still some major issues with it that make using it for work far more difficult than would be ideal. At least fix your app before you charge people an insane amount of money to use it.
Used to be amazing
by Maddies64
I used to use this app daily to caption videos for my Snapchat story because me and a lot of my friends have auditory processing issues. It was great! Until they decided to make you pay. I wouldn’t have a problem if they had a pro option where you could make 3 minute videos, change the caption color, and save all the clips you record in the app. The issue is I can’t use it at all! I don’t need all the bells and whistles, just let me record up to a minute in plain white text. If you have me a pro version and the basic, I probably would’ve upgraded pretty soon, but because I can’t use any features without paying, I will be deleting Captions and finding another app. YOU SHOULD NOT HAVE TO PAY FOR BASIC ACCESSIBILITY!!!
Force you to pay and lost all my content
by Victor1087
With no warning today, they now force you to pay over $40 a year in order to use this. Tiktok and other social media websites offer transcription for free. I am now deleting this app. I would have preferred them to add ads to it for the free version, instead of forcing us to pay for the same services that we were getting for free. Also I had multiple videos that I made for months and can no longer access them without paying for the subscription. Very disappointing
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