Columbus Crew Reviews

Columbus Crew Reviews

Published by on 2026-02-27

🏷️ About: Download the official app of The Crew to manage tickets, watch highlights, view live stats, and tune into matchday coverage of the first club in Major League Soccer. Free to download, The Crew’s app is your official source for all things Black & Gold.


     


Is Columbus Crew Safe to Use?

We Investigate the app owner's website (), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
88.6%

😎 Positive experience
11.4%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 146 combined software reviews.

Is Columbus Crew Safe?
Columbus Crew does not appear safe based on available data.
11.4/100

  Safety Analysis »»

Is Columbus Crew Legit?
Columbus Crew does not appear legitimate based on our analysis.
11.4/100



Read 20 Customer Service Reviews 😠💢

3.0 out of 5
No name change

Please don’t change the name, you wouldn’t change the browns to Cleveland FC, uninspired names devalue your investment and don’t stick out. Branding 101

Awful logo

Listen to your fans for feedback! This new logo is horrible and your disrespect and disregard of loyal supporters is even worse.

Terrible Rebrand

Stop with the terrible rebrand no one asked for or was asked about. Dee and Jimmy are awful marketers.

The rebrand blows, so I deleted this app

I won’t be buying any tickets, or merchandise, so don’t ask me.

Logo

Change the logo back and I will reinstall and give 5 stars. You are destroying the club.

Rebrand??

Why isn’t ColumbusCrew updated? We are not Columbus SC and are the Columbus Crew. Terrible mismanagement by those in charge. Way to tick off every Crew fan you liars.

Can’t access tickets

The most important part of ColumbusCrew is the ability to access my season tickets and I cannot log in to Ticketmaster. I continue getting an “unexpectedly error”.

The rebrand is horrible

A rebrand without fan input is doomed to fail. The logo looks even worse without the burgee around it. That wayward triangle is just...I don’t know..revolting...

Bring back the old logo

The new logo is terrible and ruins one of the best logos in American soccer. What a shame what the organization did coming off a championship

Bad

App is bad because the team is bad. Team is bad because the de-branding is bad.

Out of touch, will be deleting

About to cancel season tix because out of touch billionaires think we owe them our allegiance. #SaveTheCrewAgain

Terrible

This is app is almost as bad as the new logo, which is almost as offensive as the disrespect the front office has for its loyal fans.

Why can’t I give it zero stars?

App doesn’t work after name change

Karma? After management and ownership of The Crew changed the name to Columbus SC ColumbusCrew stopped working. 503 Service Unavailable? But of course.

Poor Update

After updating, ColumbusCrew icon is all messed up so I can only imagine how many other bugs would be found if you download this.

Save the Crew

Stop the rebrand looks like garbage.

Your rebrand is bad and you should feel bad

#Wearethecrew

it’s a good app

finally, an app for crew fans!!

It’s Fine for Me

Just downloaded ColumbusCrew , and so far it’s been pretty great. Allows me to view the schedule through the end of the season. I can manage tickets, and hear the latest news regarding the team. I’ve read some of the negative reviews users have been leaving and I noticed that most of the negative comments included the new logo as their only reason. I don’t entirely understand this, because ColumbusCrew itself is fine, and you shouldn’t use a logo change to put ColumbusCrew down.

Easy to Use, Clean

Clean, easy to use app. Greatly appreciate the effort put in to this!

FINALLY!

Been watching the other clubs have their own app and now we do too!!!!



Is Columbus Crew Safe? 🙏

Columbus Crew does not appear safe based on available data. JustUseApp Safety Score for Columbus Crew is 11.4/100.
This assessment is based on our NLP analysis of 146 user reviews. Combined with the app store average rating of 3.0/5.

Safety Analysis

57% of users say app is risky 🚨
57%

38.8% of users say app is safe 👍
38.8%

4.1% of users have some concerns ⚠️
4.1%


Is Columbus Crew Legit? 💯

Columbus Crew does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Columbus Crew is 11.4/100 .
This conclusion is based on analysis of 146 user reviews.

🔏 Privacy & Data Safety

Columbus Crew collected the following data from you:

  • Data Linked to You:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  • Data Not Linked to You:
    • Location



How was your experience with Columbus Crew? Post a Review




Features

Download the official app of The Crew to manage tickets, watch highlights, view live stats, and tune into matchday coverage of the first club in Major League Soccer.

Free to download, The Crew’s app is your official source for all things Black & Gold.

  Contact Support
Developer:
Columbus Crew SC

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